Investigating Incidents and The Duty of Candour
Tuesday 15 March 2016
Hallam Conference Centre, London
“Services are also more resilient when they have a culture that prioritises openness, learning and continuous improvement, supported by governance processes so that organisations and staff learn together” Care Quality Commission, October 2015
In the wake of the Francis Inquiry into the failings at Mid Staffordshire NHS Foundation Trust the Department of Health has introduced a contractual duty of candour that requires NHS and Foundation trust staff to be open and honest with patients and their families about patient safety incidents.
The Statutory Duty of Candour came into force on the 27th November 2014. “The first is the Statutory Duty of Candour, which places a legal duty on hospital, community and mental health trusts to inform patients of mistakes which have led to significant harm or death.” November 2014
This new duty emphasises the need for patient safety incidents to be investigated using a robust methodology; for investigation reports to be evidentially sound, accessible and focused on producing actionable and reasonable recommendations.
This training day will equip delegates with a proven methodology and a highly-regarded report structure that will help with the investigation of incidents and the production of reports.