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Masterclass: The Golden Rules of Out of Hours & Urgent Care

Monday 5 June 2017
De Vere West One Conference Centre, London

Masterclass: The Golden Rules of Out of Hours & Urgent Care
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This course addresses the learning from common complaints in the unscheduled care setting, and highlights the golden rules of working in this potentially challenging setting.

This one day course covers the principles, pitfalls, challenges and guidance for clinicians working in the unscheduled primary care setting, covering the different modes of working - telephone triage, home visits, primary care centre/urgent care centre work. The training will be focusing on the common presentations encountered, and drawing on the learning from recurrent themes in complaints and incidents that arise in these settings. The training day is interactive with an emphasis on sharing experiences of managing complex cases, and aspects of work in this setting. The course will also address appraisal and Revalidation requirements. The out of hours element of this course previously achieved Royal College of GPs accreditation, and was recently run at the General Medical Council headquarters in London.

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