Skip navigation
More...

Transforming Outpatient Services National Summit

Monday 24 September 2018
De Vere West One Conference Centre, London

Follow this conference on Twitter #Outpatients

“People may experience a variation in quality depending on which core service they use, often within the same hospital – 37% of core services were rated as requires improvement and 3% were rated as inadequate… Outpatient services were more likely to be rated as inadequate”  State of Care, Care Quality Commission, 2017

“At the end of January 2018, 88.2% of patients waiting to start treatment (incomplete pathways) were waiting up to 18 weeks, thus not meeting the 92% standard. • The number of RTT patients waiting to start treatment at the end of January 2018 was 3.73 million patients. Of those, 1,869 patients were waiting more than 52 weeks” NHS England March 2018

The Care Quality Commission inspections into hospitals to date have reported that outpatients is one of the main areas that needs improvement. Outpatient clinics can be demanding environments. This national summit aims to bring together leaders of outpatient services to focus on improvement and the delivery of outstanding outpatient care and experience.

The conference opens with an update from the National Digital Outpatients programme followed by an extended session focusing on improving quality and meeting the Care Quality Commission Quality Ratings in outpatients. The conference continues with an extended in depth masterclass which will contact interactive group work focusing on Improving, capacity, access, patient flow and waiting times in outpatient services. Further sessions will focus on improving patient experience, improving outcomes in outpatient services, developing and implementing core standards and the developing role of virtual outpatient clinics in reducing pressure on outpatient services.

This conference will enable you to:

  • Network with colleagues who are working to improve outpatient services and patient care
  • Learn from established practice delivering effective outpatient services
  • Reflect on national developments including the National Digital Outpatients Programme
  • Develop your skills in improving capacity, access, patient flow and waiting times in outpatient services
  • Understand how you can improve quality in outpatients in line with the CQC Quality Ratings
  • Identify key strategies for developing virtual outpatient clinics including understand risk issues and which patients are suitable for Virtual Consultations
  • Understand how to measure, monitor and improve patient experience in outpatients
  • Self assess and reflect on your own practice
  • Gain CPD accreditation points contributing to professional development and revalidation evidence

100% of delegates at our previous conference on this subject would recommend it to a colleague

 

Book online now

Also of interest

Developing the Role of the Physician Associate
Monday 4 June 2018
De Vere West One Conference Centre
London
Book
Caldicott Guardian Training Course
Friday 15 June 2018
De Vere West One Conference Centre
London
Book
Effective Clinical Director
Monday 18 June 2018
De Vere West One Conference Centre
London
Book
A Practical Guide to Tackling Bullying in the NHS
Monday 2 July 2018
De Vere West One Conference Centre
London
Book
Caldicott Guardian Training Course
Tuesday 3 July 2018
The Studio Conference Centre
Birmingham
Book
Sepsis Summit: Ensuring Adherence to the National Quality Standard
Friday 13 July 2018
De Vere West One Conference Centre
London
Book
Book
The International Practitioner Health Summit 2018: The Wounded Healer
Thursday 4 October 2018Friday 5 October
30 Euston Square
London
Book
Clinical Audit Masterclass
Monday 15 October 2018
De Vere West One Conference Centre
London
Book
Clinical Audit Summit 2018: Clinical Audit for Improvement
Thursday 18 October 2018
The Studio Conference Centre
Birmingham
Book
National PROMs Summit 2018
Friday 7 December 2018
De Vere West One
London
Book
Good Governance Institute
GGI (Good Governance Institute) accredited conferences CPD Member ASGBI (Association of Surgeons of Great Britain and Ireland) professional partner BADS (British Association of Day Surgery) accredited conferences