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Managing Doctors in Difficulty and Difficult Doctors

Monday 8 May 2017
DeVere West One Conference Centre, London

Managing Doctors in Difficulty and Difficult Doctors
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Follow the conference on Twitter #DrsinDifficulty

This conference aimed at senior clinicians, clinical directors, medical directors and clinical leads, focuses on managing and supporting doctors in difficulty and difficult doctors. Managing colleagues in difficulty and doctors with difficult behavior was seen to be the most challenging element of a Clinical Directors role*. This conference aims to support you to identify concerns early, diagnose the issues, and ensure effective intervention and support doctors who are experiencing difficulty or demonstrating difficult behaviors.

“NCAS has identified that a significant proportion of the concerns it sees (59%) contain a behavioural or conduct component. Even where clinical concerns about an individual‟s practice are not present, behavioural and conduct issues can nevertheless have a significant and detrimental impact on team relationships and patient care” NCAS

“Doctors are one of the most unattended populations in terms of health care” Understanding why doctors present late, PAIMM

Through national updates, case studies from experienced Medical and Clinical Directors, and in depth interactive sessions this conference will enable senior clinicians to work with doctors in difficulty, and understand the impact of individual behavior on team dynamics and manage difficult behavior and conduct. Extended interactive sessions will focus on managing and supporting doctors in difficulty, doctors experiencing physical or mental health concerns, and managing and working with difficult colleagues. The conference will also update delegates on employment law, and look at resolution of concerns around professional practice including remedial and developmental action.

“Performance is affected by a complex interplay of personal and situational factors including organisational culture, physical environment, teamwork and leadership.” NCAS

*survey of clinical directors at 2015 HCUK Clinical Directors conference

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