Measuring & Monitoring Patient Safety
Chaired by Barbara Ross Trustee AvMA this conference focuses on measuring and monitoring patient safety in your service, including real time surveillance of patient safety concerns. Through national updates and practical case studies the conference will support you to develop the systems, metrics and culture to monitor and improve patient safety.
Mike Davidge Director NHS Elect opens the conference with an update on 'Measuring and Monitoring Patient Safety' and will discuss;
- the 3 box quality model
- the 5 dimensions of safety measurement
- the 7 steps to effective measurement
Mike said we have to measure outcomes, and safety is one of those outcomes. We also need to measure process, input measures and balancing measures- unintended consequences such as readmissions. Mike recommended the Health Foundation document The Measurement and Monitoring of Patient Safety
Mike stated that we tend to measure safety looking at past harm and not anticipating and preparing for the future. Mike also questioned how we bring together everything we know about patient safety.
Mike Davidge Biography:
Mike Davidge retired from the UK National Health Service in August 2017 which he originally joined in 1979 from manufacturing industry. In the early 1980's he was jointly responsible for creating the first national performance indicators in England and between 1986 and 1992 pioneered reduced waiting times in England and Wales. He became the Analysis Director for the NHS Modernisation Agency in 2001 and left the MA in February 2005 to take up a role as Director of Analysis & Modelling within the Leeds health economy. He became Head of Measurement at the NHS Institute for Innovation and Improvement in 2009 until its closure in March 2013 when he obtained a post of Director with NHS Elect. He was also Senior Improvement Advisor for the 1000 Lives team in NHS Wales from 2008-2013 and then Head of Improvement Methodology in its successor, 1000 Lives Improvement until August 2015. He set up his own private company, M and L Partnership Ltd, in September 2012 to pursue invitations for work that were outside the scope of his NHS employment. He currently has clients in England, Wales, Scandinavia and Australasia.
Dr Umesh Prabhu Consultant Paediatrician, Medical Director for more than 15 years, Medical Adviser for International Recruitment Wrightington, Wigan and Leigh NHS Foundation Trust continued the morning and discussed 'Patient Safety Culture: surveillance and monitoring' and covered;
- how do you assess the culture of your service
- how do we change culture and values in practice?
- embedding a patient safety culture: surveillance and monitoring
- the role of mortality monitoring in patient safety surveillance
- our experience in Wrightington, Wigan and Leigh
Umesh shared his experience as Medical Director and GMC asessor and the importance of values and culture in patient safety. Umesh said "Culture is how we do things when no one is watching", Happy Staff = Happy Patients.
Umesh said to create and excellent organisation you need:
1.You need good staff engagement, empowerment and involvement
2.You need excellent patients and carers engagement and involvement
3.You need good Leadership and good Management
4.You need Duty of Candour, good governance and accountability
5.You need good team working and team spirit
6.You need good values, culture and happy staff
Dr Umesh Prabhu Biography:
Dr Umesh Prabhu is currently working as Medical Adviser for Edgehill University for international medical recruitment, Patron of AvMA (Charity which helps patients who have suffered due to ‘Medical Negligence), also Member of Patient Safety Advisory committee of Datix.
Future conferences of interest:
Hospital at Night Summit: Delivering a 24/7 Hospital
Improving Ward Round Process and Practice
Improving Patient Flow Masterclass
Patient Leadership Summit
29 September 2017