News and updates from today's Clinical Director Conference
Following the chairs opening and welcome, Dr Alistair Chesser Chief Medical Officer Barts Health NHS Trust delivers the opening presentation on 'What makes an excellent Clinical Director? Qualities, skills, roles and responsibilities
• the Clinical Director’s role' and discusses:
• responsibilities: strategic, directorate and individual
• leadership qualities required for the role
• accountability of Clinical Directors
• our Clinical Director Leadership Programme: empowering Clinical Directors to lead
• where next for current Clinical Directors?
Dr Chesser comments "Clinical lead – you’re an expert in your field and then asked to take on another field you are not an expert in – don’t try and be the expert listen to others – recommend reading “What got you here, wont get you there” by Marshall Goldsmith
Managing Difficult colleagues – think backwards from the tribunal – think about every email you are writing – you will need to produce them – think before you send.
Finished with 10 Golden Rules:
1. What is best for the patient? This is the north star!
2. Know yourself – look after yourself
3. Look after your colleagues – you need them
4. Work with the willing
5. Don’t hold grudges
6. Life is a win win game
7. Give away power
8. Give praise and thanks – Apologise when you need to.
9. Appoint people more able than you.
10. Play the long game"
Dr Chesser's presentation abstract: The presentation will discuss the qualities and attributes which make people suited to the role of CD, what preparation is helpful prior to stepping into the role, the responsibilities and pressures which go with it, and the support and guidance which can be drawn on to enhance resilience and performance.
Dr Chesser's biography: Alistair Chesser qualified from Cambridge and The Royal London Hospital Medical College, and then trained in nephrology at Barts and The London. He has performed clinical leadership roles at every level in Barts Health. He is currently Chief Medical Officer in the Trust, leading a team of 930 consultants and over 1000 junior doctors at a time of significant challenge for Barts Health as it seeks to exit special measures.
John Randall Advisor NCAS open the aternoon with an extended session on 'Managing poor performance, and supporting doctors in difficulty' discussing:
• identifying poor or declining clinical performance
• managing poor performance and supporting doctors in difficulty: what to do when
a concern arises
• interaction between NCAS and Employment Liaison Advisers (ELA’s) and and the medical
• the role of Human Resources in supporting the Clinical Director
• ensuring you have early warning systems to alert when things are going wrong in the
John's presentation abstract: One of the most challenging areas of work for a medical manager is in dealing with the poor performance of medical colleagues. Concerns can arise from patient complaints, from staff and via clinical risk reporting systems. Medical managers need to have a clear understanding of local and national policies and, with the support of HR colleagues, be able to handle such matters objectively, dispassionately and effectively. It is important for them understand the appropriate use of restriction and exclusion to protect patients, staff and the organisation. Today’s presentation aims to provide an introduction on how to deal with and to manage such challenges. Some examples will be used and key principles explained. Background data drawn from both the GMC and NCAS will also be employed to illustrate both the frequency of such concerns and the linked demographic risk factors.
John's biography: John trained in Manchester then subsequently on the Newcastle Obstetrics and Gynaecology rotation. He was a Clinical Research Fellow at Aberdeen University; completing his MD Thesis Studies in Women with Unexplained Infertility and establishing the Assisted Conception Unit. He was subsequently a senior registrar at Leeds Teaching Hospitals and completed further specialist training in relation to reproductive medicine. John was appointed at Peterborough and Stamford Hospitals NHS Foundation Trust in 1994 as a consultant in obstetrics and gynaecology with a special interest in reproductive medicine, and subsequently held both management and educational roles as College Tutor and Clinical Lead for Obstetrics and Gynaecology services. John was appointed Medical Director at Peterborough and Stamford Hospitals NHS Foundation Trust in October 2005 and became the Trust’s Responsible Officer in 2011. John has had over 10 years of extensive experience at board level in a Foundation Trust, overseeing quality governance. John joined NCAS in August 2015.
Alan J Nobbs Senior Programme Lead, Programme Delivery & Frameworks NHS Leadership Academy delivers an extended session on 'Developing and fine tuning your clinical leadership skills' which covers:
• self assessment of your leadership skills
• leading culture change and empowering others
• leading the directorate: tips for success
• developing the leadership skills to move to a board level medical director position
Alan's biography: Alan joined the NHS via a clinical route, commencing his registered general nurse training in 1984 and is currently the Senior Programme Lead for Programme Delivery and Frameworks at the NHS Leadership Academy – having joined the team in April 2013.
Following working in a variety of acute healthcare clinical practice roles, spanning a sixteen year period, Alan moved into an acute trust strategic management role with organisational responsibility for the delivery of the National Service Framework for Coronary Heart Disease in 2000. Although part of a wider career development plan to progress to executive nursing director-level roles, the move prompted a change in career direction as he had the opportunity, during this period, to work closely with the Modernisation Agency where he developed a keen interest in the fields of innovation, improvement and leadership for change.
ALSO OF INTEREST:
Managing Doctors in Difficulty and Difficult Doctors
Thursday 22 February 2018, Birmingham
Consultant Job Planning
Monday 30 April 2018, London
The International Practitioner Health Summit 2018: The Wounded Healer
Thursday 4 October 2018 — Friday 5 October, London
29 January 2018