News and updates from today's Managing Doctors in Difficulty and Difficult Doctors conference
Opening and chairing the morning is Dr Umesh Prabhu Medical Director Wrightington Wigan and Leigh NHS Foundation Trust, who delivers a session on ' Managing Doctors in Difficulty, and Difficult Doctors' covering:
• how do you ensure early identification of concerns
• doctors in difficulty and difficult doctors: what’s the difference?
• how to diagnose the nature of the issue
• ensuring open and honest communication
• understanding the root cause of the problem and tackling concerns
• developing an approach based on values based leadership
Dr Prabhu comments:
"Each year 360 million patients are seen by 1.3m staff working in the NHS"
"Each year 20,000 patient die"
"In 2013 - 12,00 doctors were referred to the GMC"
"WW&L FT - 450 less patients die each year / 5th best trust in the north / best provider trust of the year"
"Patient safety is everybodies responsibility. Happy staff = happy patients"
"Success is when we all work together for a common purpose"
Dr Umesh Prabhu's biography:
Following my own mistake in 1992, I developed a keen interest in patient safety, medical errors, clinical governance, why doctors make mistakes, organisational governance, culture, leadership and institutional racism.
I have given nearly 100 lectures and conducted 70 workshops on various aspects of patient safety, professional regulation and governance.
I joined Wrightington, Wigan and Leigh NHS Foundation Trust, and by working with the Trust Board and Chief Executive have completely transformed Trust values, value based leadership, culture and governance.
Today 450 less patients die in our Trust compared with 2008. All 22 quality measurements have improved, we made a £4m surplus in 2003/14, we have 170 patient safety champions and robust governance.
Opening the afternoon session is Marian Martin Adviser National Clinical Assessment Service, who presents an extended session on 'Managing and supporting Clinicians in Difficulty'. This extended session will draw on the experience of the National Clinical Assessment Service (NCAS) in supporting organisations to manage doctors in difficulty. NCAS contributes to patient safety by helping to resolve concerns about the professional practice of doctors, dentists and pharmacists. They provide expert advice and support, clinical assessment and training to the NHS and other healthcare partners. The session will provide a step by step guide to managing and supporting doctors in difficulty when a concern arises including how NCAS can support you.
Marian is a qualified solicitor. Prior to joining NCAS she was a partner in a top 100 law firm in the North of England. She has specialised in employment law for the last 17 years. Over the years she has advised on all aspects of employment law from unfair dismissal to all areas of discrimination and has regularly represented clients in employment tribunals. She has also appeared in the Employment Appeal Tribunal. She has acted for a variety of healthcare organisations on employment disputes and has advised on a number of major organisational changes within the healthcare sector. She has substantial experience of delivering training and workshops on employment issues.
Marian also sits as a Fee Paid Employment Judge in the Newcastle Employment Tribunal and has been sitting as a judge in tribunal for over 12 years. Marian joined NCAS on a part time basis in May 2015, having undertaken a secondment with them during 2014. She is the regional adviser for the North East; Cumbria and parts of Lancashire. She is part of the team at NCAS, who deliver seminars and training workshops on managing concerns about doctors, dentists and pharmacists.
Dr Jane Marshall Consultant Psychiatrist South London and Maudsley NHS Foundation Trust & Clinician NHS Practitioner Health Programme, continues with a focus on 'Managing and supporting health professionals with health issues, and developing preventative approaches through resilience, time to think and mindfulness techniques' covering:
• managing and supporting health professionals who are sick
• preventative approaches including building resilience, time to think, and mindfulness techniques
• outcomes in terms of return to work, abstinence and patient experience
Dr Marshall comments:
"The costs of ill health are enormous. 10 million working days lost in NHS each year at a costs of £1.7billion."
"How do we help - develop self awareness , resiliance, life long learning"
Dr Marshall's biography:
Consultant Psychiatrist and Visiting Senior Lecturer in the Addictions at the South London and Maudsley NHS Foundation Trust (SLaM) and the National Addiction Centre, Institute of Psychiatry, Psychology and Neuroscience, Kings College London.
Jane works in NHS complex care addiction services and has a special interest in addicted healthcare professionals. She is based at SLaM and at the NHS Practitioner Health Programme (PHP), a dedicated London-based service for doctors and dentists with mental health and addiction problems. She is a Consultant Advisor to the Civil Aviation Authority (CAA); a Medical Supervisor and Examiner for the General Medical Council and a medical member of the DVLA Medical Advisory Panel for alcohol, drugs, substance misuse and driving.
Jane is a founder and continuing member of the Psychiatrists’ Support Service at the Royal College of Psychiatrists and is on the Executive Committee of the Society for the Study of Addiction (SSA). She was a topic expert on the NICE guideline: Coexisting severe mental illness and substance misuse: community health and social care service (published 30 November 2016).
Also of interest:
Caldicott Guardians: National Annual Conference
Developing the Role of the Physician Associate
Effective Clinical Director Training Course
National PROMs Summit 2017
Clinical Audit Summit 2018: Clinical Audit for Improvement
UK Physician Health Summit 2018
8 May 2017