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Measuring and Monitoring Quality

Tuesday 20 January 2015
ICO Conference Centre, London

Measuring and Monitoring Quality

This event has now past, but there may well be news on the event including presentations and quotes from the day at our News pages here, a full list of our forthcoming events is available here.

“CQC is calling time on unacceptable variation in the quality of care...This variation in the quality and safety of care in England is too wide and unacceptable. don’t wait for a CQC inspection to get to grips with what ‘good’ care looks like.”  Care Quality Commission, October 2014 

“Quality is everyone’s responsibility… an effective early warning system for quality must begin within the organisation providing care...  successful implementation will depend on the ethos, values and actions of people working across the system and at every level.” Quality in the New Health System 

This conference focuses on measuring and monitoring clinical quality through quality indicators, dashboards, standards and surveillance and learning from the Care Quality Commission Inspections to deliver outstanding care. 

“Our inspection teams can assess the quality of services to ‘get under the skin’ of the organisation. Importantly, we are already getting a clearer picture of quality in the NHS secondary sector than has ever been achieved. The range of quality between hospitals and within hospitals is far too wide and frankly unacceptable in a national health service. We have seen some truly outstanding services, but also some that are inadequate” Prof Sir Mike Richards, Chief Inspector of Hospitals, Care Quality Commission July 2014  

“We want to place a clear legal requirement on providers to display the rating awarded by CQC, to ensure that this clear assessment of provider quality is accessible to the people when they use services” Norman Lamb Minister of State for Care Services, 15 September 2014

Practical case study sessions will focus on measuring and demonstrating quality in practice, learning from the new CQC inspection process, delivering exceptional quality, developing continuous internal inspection for quality and mock CQC style inspections,  board assurance for quality and developing an effective quality dashboard, moving from data to intelligent information, delivering ward accreditation for quality and setting the standard for quality. 

Follow this conference on Twitter #NHSquality

Also of interest:

Always Events: A positive approach to Improving Patient Care
Tuesday 24 March 
ICO Conference Centre, London

Care Quality CommissionGood Governance Institute
GGI (Good Governance Institute) accredited conferences CPD Member ASGBI (Association of Surgeons of Great Britain and Ireland) professional partner BADS (British Association of Day Surgery) accredited conferences