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Measuring and Monitoring Quality in Mental Health

Monday 23 March 2015
Hallam Conference Centre, London

Measuring and Monitoring Quality in Mental Health

This event has now past, but there may well be news on the event including presentations and quotes from the day at our News pages here, a full list of our forthcoming events is available here.

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This conference focuses on measuring and monitoring quality in mental health including preparing for and learning from the new Care Quality Commission inspections in mental health.. Speaking on the new mental health and community inspections, Professor Sir Mike Richards, CQC’s Chief Inspector of Hospitals, said: “Our new approach to mental health and community health services inspections recognises that many patients receive part of their care while living at home and part as an inpatient in hospital. It is vital to ensure that these services are working well together to give continuity of care for patients..the needs of people with mental health problems run through all the areas that CQC regulates and the new inspections demonstrate a stronger approach to ensure that people get care that is safe, effective, caring, responsive to people’s needs and well led.”

The conference is particularly timely following the announcement of national access and waiting times for mental health. It is essential that the data and quality monitoring information is available at local level to enable organisations to deliver the parity of esteem that has been set down by government. The conference will start with a focus on developing a shared understanding of quality in partnership with service users and the role service users can play in monitoring quality. The conference will continue to look at the CQC domains of quality services, learning from the CQC inspections to date and understanding how to demonstrate effectiveness in mental health services. The conference will include a national update on quality indicators from the Health and Social Care Information Centre and will demonstrate how you can use quality dashboards at a local level to measure and monitor quality within your service. The final session will consider the user of Always Events as a positive approach to driving up quality in a mental health setting. 

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Care Quality CommissionCentre for Mental HealthGood Governance Institute
GGI (Good Governance Institute) accredited conferences CPD Member ASGBI (Association of Surgeons of Great Britain and Ireland) professional partner BADS (British Association of Day Surgery) accredited conferences