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Setting up and running Virtual Clinics

Monday 9 October 2017
De Vere West One, London

Follow the conference on Twitter #VirtualClinics

Chaired by Mr Bibhas Roy Consultant Orthopaedic Surgeon and Virtual Orthopaedic Clinic Lead at Central Manchester University Hospitals NHS Foundation Trust, this conference focuses on setting up and running virtual clinics. Virtual clinics are increasingly being used in healthcare to reduce outpatient appointments, reduce DNA rates, save money and ensure the patients that do need to be seen face to face by a consultant have enough dedicated time. A large number of appointments can be replaced by virtual clinics, for decision making, consultation and outcome analysis.

“Remote consultations offer potential advantages to patients (who are spared the cost and inconvenience of travel) and the healthcare system (eg, they may be more cost-effective). But fears have been expressed that they may be clinically risky and/ or less acceptable to patients or staff, and they bring significant technical, logistical and regulatory challenges…New technologies that support alternatives to face-to-face consulting are seen by policymakers as potentially improving the financial efficiency as well as the clinical effectiveness of services” BMJ 2016

Expert sessions, case studies and an extended masterclass will focus on understanding service virtualisation, developing virtual clinics, developing policy and procedure to support clinic working and understanding information governance implications. Case studies will share experience from a variety of virtual clinics in specialties such as Orthopaedics, Paediatrics, Diabetes, Kidney Disease, Colorectal Surgery, Urology, Obstetrics & Gynaecology, Follow Up and using Virtual Technology to create Virtual Wards in Care Homes for GP review.

“We aimed to provide more accessible and cost-effective diabetes care by replacing routine follow-up outpatient appointments for patients not requiring physical examination with web-based consultations; evaluated using qualitative and quantitative methods. ..We have reduced our DNA rate to 13% (62% uptake from patients) and improved blood glucose control in those who routinely use online care. Patients reported that, compared to face-to-face appointments, web consultations saved them time, were far more convenient, cheaper, that they preferred them and would be more likely to attend them. This has implication for DNA rates. Staff and patients reported that the quality of care over webcam was at least as good as that provided face to face. Initial savings are modest, through increased productivity, however results indicate that more substantial savings will follow through.” Dr Shanti Vijayaraghavan Consultant Physician, Diabetes and Endocrinology Newham University Hospital – Barts Health, speaking at Virtual Clinics April 2017.

This conference will enable you to:

  • Network with colleagues who are working to develop Virtual Clinics
  • Learn from established practice in setting up Virtual Clinics   
  • Reflect on national standards for Virtual Clinics
  • Develop your skills in the use of virtualization technology
  • Understand risk issues and which patients are suitable for Virtual Consultations
  • Understand the role asynchronous virtual clinics and questionnaires 
  • Ensure delivery of effective governance and security
  • Understand how the patient journey needs to change
  • Identify key strategies for commissioning and negotiating tarrifs 
  • Update your knowledge on legal issues and developments
  • Self assess, reflect and expand your skills in clinical audit practice

100% of delegates at our previous conference on this subject would recommend it to a colleagues

Delegates from the last conference stated:

“Great speakers, experiences of different specialities, very useful day”

“Very informative with good discussion time”

“Good – clear speakers and coverage of a variety of areas within the context of virtual clinics”

Book online now

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