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Setting up and running Virtual Clinics

Monday 9 October 2017
De Vere West One, London

Setting up and running Virtual Clinics
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At the last Virtual Clinics conference Dr Shanti Vijayaraghavan reported on successful implementation of web-based consultations for diabetes patients:

“We aimed to provide more accessible and cost-effective diabetes care by replacing routine follow-up outpatient appointments for patients not requiring physical examination with web-based consultations evaluated using qualitative and quantitative methods....We have reduced our DNA rate to 13% (62% uptake from patients) and improved blood glucose control in those who routinely use online care. Patients reported that, compared to face-to-face appointments, web consultations saved them time, were far more convenient, cheaper, that they preferred them and would be more likely to attend them. This has implication for DNA rates. Staff and patients reported that the quality of care over webcam was at least as good as that provided face to face. Initial savings are modest, through increased productivity; however results indicate that more substantial savings will follow through.” Dr Shanti Vijayaraghavan Consultant Physician, Diabetes and Endocrinology Newham University Hospital, speaking at Virtual Clinics April 2017. 

Chaired by Mr Bibhas Roy, Consultant Orthopaedic Surgeon and Virtual Orthopaedic Clinic Lead, Central Manchester University Hospitals NHS Foundation Trust and with an address from Dr Tim Yates, National Medical Director's Clinical Fellow, NHS Digital, this CPD certified conference will focus on setting up and running virtual clinics in different specialities. Virtual clinics are increasingly being used in healthcare to reduce outpatient appointments, reduce DNA rates, save money and ensure the patients that do need to be seen face to face by a consultant have enough dedicated time. A large number of appointments can be replaced by virtual clinics, for decision making, consultation and outcome analysis. 

For details of the learning outcomes and confirmed speakers download the conference brochure.

We are also running this conference in London on Wednesday 6 December: visit the conference page for more information

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