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A Practical Guide to Managing Doctors in Difficulty and Difficult Behaviour

This Conference is now Closed

Follow the conference on Twitter #DrsinDifficulty

"All of the evidence shows us that when clinical environments are poorly-led unprofessional behaviour goes unchallenged and patient safety suffers.”

Dame Clare Marx General Medical Council Chair April 2019

“We are keen that concerns about practice are identified and resolved early, to prevent harm to patients and increase the opportunity for the individual to return to safe  practice…Healthcare organisations seek our advice on a wide range of matters, including concerns about individual practitioner behaviour, clinical practice, conduct, health working in teams and/or working environment, and its relationship with the individual practitioner’s performance.”

Practitioner Performance Advice Service, NHS Resolution October 2018

This conference aimed at senior clinicians, clinical directors, responsible officers, medical directors and clinical leads, focuses on managing and supporting doctors in difficulty and difficult behaviour. Managing colleagues in difficulty and doctors with difficult behavior was seen to be the most challenging element of a Clinical or Medical Directors role*. This conference aims to support you to identify concerns early, diagnose the issues, and ensure effective intervention and support doctors who are experiencing difficulty or demonstrating difficult behaviors.

Through national updates, case studies from experienced Medical and Clinical Directors, and in depth interactive sessions this conference will enable senior clinicians to manage concerns and work with doctors in difficulty, and understand the impact of individual behavior on team dynamics and manage difficult behavior and conduct. Extended interactive sessions will focus on managing and supporting doctors in difficulty, doctors experiencing physical or mental health concerns, and managing and working with difficult colleagues. The conference will also update delegates on employment law, and look at resolution of concerns around professional practice including remedial and developmental action.

This conference will enable you to:

  • Network with colleagues who are working support doctors in difficulty
  • Reflect on the experience of a Doctor with lived experience  
  • Learn from outstanding practice in working with doctors to tackle unprofessional, difficult or disruptive behaviours which can affect patient safety and outcomes
  • Reflect on national developments and learning
  • Improve the way concerns are identified and responded to 
  • Develop your skills in managing and working with difficult behavior 
  • Understand how you can improve support for doctors experiencing mental health, physical health or clinical performance concerns 
  • Identify key strategies for enabling resolution and remedial/developmental action 
  • Understand the HR and Legal context 
  • Self assess and reflect on your own practice
  • Gain CPD accreditation points contributing to professional development and revalidation evidence

100% of delegates at our previous conference on this subject would recommend it to a colleagues

Chair & Speakers Include:

Dr Jeremy Rushmer

Medical Director
Northumbria Healthcare NHS Foundation Trust

Dr Peter Belfield

Medical Director, Invited Service Reviews, The Royal College of Physicians, London

Ms Lucy Warner

Chief Executive
NHS Practitioner Health Programme

Exhibition & Sponsorship Packages

This conference offers a valuable opportunity for industry suppliers to personally meet with their target audience where they will have time to talk and demonstrate the benefits of their products. High quality specialist audiences make having a presence at our events a highly targeted and cost effective marketing channel.

Why Exhibit?

Having a presence at this event will give you the opportunity to:

  • Demonstrate your product, system or service
  • Network and engage face to face with your key audience o 
  • Generate new business leads
  • Gain exposure for your brand and raise the profile of your organisation
  • Understand the current needs of your audience and challenges they’re facing
  • Update your knowledge of national policy and local developments  


Contact Carolyn Goodbody for exhibition and sponsorship prices, or to discuss a tailored package to suit your needs and budget.

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Supporting Organisations