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Clinical Incident Reporting

Monday 6 Jul 2020

VIRTUAL, Online Course

This masterclass, facilitated by Faisal Ahmed, Governance Specialist Trainer, provides knowledge and skills on how to report and investigate an incident in light of the most prevalent incidents, for example medication and patient falls. We ensure that there is a comprehensive investigation, identifying lessons learned and the development of action plans. Attendees will gain an understanding of how to record findings and collate information to prevent recurrence and the severity of incidents. All staff who report and investigate
incidents should attend.

NHS Improvement have developed guidelines on investigating incidents and have highlighted ‘problems with the way we do investigations’, which are:

1. Patients, families and carers often think that NHS organisations do not share information with them when something goes wrong

2. Patients, families and carers often think that NHS managers are trying to blame someone else instead of trying to find out what happened

3. Patients, families and carers often feel they do not get enough support from the NHS when something goes wrong

Investigations need to be carried out by people:
1. Who have enough time to do a good job
2. Have the right skills to do the job; and,
3. Investigators may need more training in good ways of carrying out the investigations

We are now offering many of our masterclasses as virtual online courses; find out more about our other Virtual Training programmes here.

Facilitated By:

Faisal Ahmed

Governance Specialist Trainer

Virtual Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Enquire
Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

Virtual Training

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Enquire
Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Commercial organisations

£549.00

(£658.80)

Virtual Training

£295.00

(£354.00)

(Prices in brackets include VAT)

Discounts

Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

A Practical Guide to Serious Incident Investigation & Learning
Wednesday 14 Oct 2020
The Studio Conference Centre, Birmingham
Investigation and Learning from Deaths in NHS Trusts
Friday 6 Nov 2020
West One De Vere, London