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Driving Quality Improvement Meeting and Measuring Progress against the CQC Quality Ratings

Monday 11 Nov 2019

De Vere West One Conference Centre, London

Follow the conference on Twitter #NHSQuality

This National Quality Summit focuses on driving improvement in meeting and measuring progress against the CQC Quality Ratings. The conference aims to bring together clinicians and managers leading on quality improvement to understand current issues and the national context, and to debate and discuss key issues and areas they are facing in practice in meeting the CQC Quality Ratings. Through case studies from organisations that have been rated outstanding and extended interactive sessions the event will support you to both measure, monitor and meet the standards, and develop the leadership skills and culture to ensure continuous quality improvement. The conference will also look at future developments including how the CQC’s trust-level quality ratings (ie safe, caring, effective, responsive and well-led) will combine with NHS Improvement’s Use of Resources rating to produce an overall trust-level rating, and how to measure quality across services and organisations.

“We are pleased that the majority of people in England continue to receive care that is good or outstanding. At the same time, it is clear that too many people received a quality of care that is not good enough…Almost a third of NHS acute core services was rated as requires improvement and three in 100 were rated as inadequate.” State of Care, Care Quality Commission October 2018

“During 2017/18, the majority of NHS acute hospitals have continued to provide a good quality of care, with 60% of core services rated as good and 6% rated as outstanding at 31 July 2018, compared with 55% and 6% respectively last year. However, the quality of care people experience is still variable, with 31% of core services rated as requires improvement and 3% rated as inadequate.” State of Care, Care Quality Commission October 2018

This conference will enable you to:

  • Network with colleagues who are working to measure, monitor and improve quality
  • Understand the implications of national and CQC developments
  • Reflect on the perspectives of organisations which the CQC has rated as outstanding
  • Learn from outstanding practice in the measurement and surveillance of quality
  • Reflect on how you can translate the CQC Quality Ratings into improving frontline services
  • Understand how to work with staff to drive continuous quality improvement and reduce variation
  • Receive practical advice on driving improvement in the CQC Safe Rating: which is the area that is of most concern to the CQC and has received the fewest outstanding results 
  • Identify key strategies for changing the way we think about patient involvement and participation in quality improvement
  • Self-assess and expand your skills in quality improvement leadership
  • Understand how to measure and improve quality across services and organisations
  • Gain CPD accreditation points contributing to professional development and revalidation evidence

Speakers Include:

Dr Andy Welch

Medical Director
The Newcastle upon Tyne Hospitals NHS Foundation trust

Simon Swift

Managing Director
Methods Analytics

Exhibition & Sponsorship Packages

This conference offers a valuable opportunity for industry suppliers to personally meet with their target audience away from their workplace in an intimate environment where they will have time to talk and demonstrate the benefits of their products. High quality specialist audiences make having a presence at our events, whether it be a sponsored session, or an exhibition stand, a highly targeted and cost effective marketing channel.

Why Exhibit?

Having a presence at this event will give you the opportunity to:

  • Demonstrate your product, system or service
  • Network and engage face to face with your key audience
  • Generate new business leads
  • Gain exposure for your brand and raise the profile of your organisation
  • Understand the current needs of your audience and challenges they’re facing
  • Update your knowledge of national policy and local developments  


Contact katiej@hc-uk.org.uk for prices and further information, or to discuss a tailored package to suit your needs and budget.

Getting to the Venue

De Vere West One is located on Portland Street and is a 10 minute walk for Great Portland Street Underground station and a 5 minute walk from Oxford Circus
By Rail
De Vere West One is just a five minutes’ walk from Oxford Circus tube (Central, Victoria, and Bakerloo), Bond street (Jubilee) and a 10 minute walk from Great Portland Street tube (Circle, Hammersmith & City and Metropolitan) and Marylebone station.
By Road
Portland Place is just north of Oxford Circus. The nearest NCP car park is approximately 300 yards away. Follow the A4201 past De Vere West One taking the second left turning onto Weymouth Street, then take the second left onto Weymouth Mews.
Google Map

Fee Options

NHS, Social Care, Private Healthcare Organisations & Universities



Voluntary sector & charities



Commercial organisations



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

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Supporting Organisations