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Improving Mental Health Crisis Care

Thursday 21 Oct 2021


Follow the conference on Twitter #MHCrisis

Find out more about virtual attendance

This conference focuses on ensuring best practice in mental health crisis services and delivering effective access during and beyond the Covid-19 pandemic. The National Mental Health Crisis Care Conference takes a practical case study based approach to improving services and outcomes for people with mental health conditions reaching crisis point. The day will focus on improving services for mental health crisis care, through learning from organisations that have succeeded in addressing the challenge of improving access and delivering an effective mental health crisis pathway.

“More people have experienced a mental health crisis during the coronavirus pandemic than ever previously recorded…According to analysis of NHS Digital figures, urgent* and emergency* referrals of people in crisis have shot up since the beginning of the first national lockdown, with figures for June and July higher than ever previously recorded. Overall, there was a 15 per cent increase in these referrals from March until July – the most recent figures published. A total of 2,276 more urgent and emergency referrals were made in July alone this year compared to the same month last year. There was also a 19 per cent increase in people detained for mental health treatment who were admitted to acute beds. A mental health crisis can include self-harming, psychosis, attempting suicide or a manic episode. The NHS classes some mental health crises as life threatening and most require face to face support, although this has plummeted in recent months. If someone poses a risk to their own or anyone else’s safety, they can be detained for assessment and treatment.”

November 2020, Mind

“Far too many people aren’t getting the support they need and are ending up in crisis.”

Paul Farmer, Chief Executive MIND November 2020

“People faced barriers in accessing help at a time of crisis”

Care Quality Commission 2020

“ It is vital that we transform mental health crisis care” Reforming the Mental Heath Act, Department of

Health and Social Care, January 2021

This conference will enable you to:

  • Network with colleagues working to improve outcomes and access to effective mental health crisis care
  • Reflect on the lived experience of mental health crisis
  • Understand the impact of the covid-19 pandemic and how we can ensure access to mental health crisis services
  • Update your knowledge on national developments including the development of new national access standards for mental health crisis services, and Mental Health Act Reform
  • Understand how you can support people in crisis to access crisis care services with speed and ease
  • Developing your skills in crisis prevention and care planning
  • Ensuring all people experiencing mental health crisis have access to a home treatment service 24/7
  • Understand and ensure equality in accessing crisis services, with a focus on older populations
  • Develop the use of Crisis Centres and peer support
  • Support people to develop effective crisis plans
  • Identify key strategies for supporting recovery and preventing relapse
  • Reflect on how you can provide high quality crisis services in the Emergency Department
  • Understand how to evaluate and assess your crisis service
  • Self assess and reflect on your own practice

Virtual Attendance

Our online virtual events include a combination of live webcam presentations, training materials, video sessions and interactive exercises and discussion.

All you need is a quiet space, a good internet connection and PC or laptop with camera and microphone to allow you to see, hear and speak to the facilitator and other delegates. We will provide full instructions for accessing the platform along with login details. 

For the full benefits and all our virtual training titles click here

Virtual Training

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Exhibition & Sponsorship Packages

This conference offers a valuable opportunity for industry suppliers to personally meet with their target audience where they will have time to talk and demonstrate the benefits of their products. High quality specialist audiences make having a presence at our events a highly targeted and cost effective marketing channel.

Why Exhibit?

Having a presence at this event will give you the opportunity to:

  • Demonstrate your product, system or service
  • Network and engage with your key audience  
  • Generate new business leads
  • Gain exposure for your brand and raise the profile of your organisation
  • Understand the current needs of your audience and challenges they’re facing
  • Update your knowledge of national policy and local developments  


Contact Carolyn Goodbody for exhibition and sponsorship prices, or to discuss a tailored package to suit your needs and budget.

Fee Options

NHS & Public Sector



Voluntary sector & charities



Commercial organisations



Virtual Training



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

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