An accredited masterclass that provides knowledge and skills in how to investigate an incident in light of the current most prevalent incidents occurring in healthcare; pressure ulcers, falls, medication and staff injuries.
The day will focus on how to investigate incidents to ensure that there is a comprehensive investigation, lessons learnt and the development of action plans. Delegates will gain an understanding of how to record findings and collate information to prevent recurrence and the severity of incidents.
Key learning objectives:
1. Understand how to prevent and manage incidents
2. How things could have been done differently
3. Learn how to Learn from Investigations
4. How to record an incident
5. Develop action plans