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Investigation of Medication Incidents Masterclass

Friday 10 Jul 2020

West One De Vere, London

An accredited masterclass that provides knowledge and skills in how to investigate an incident in light of the current most prevalent medication incidents occurring in healthcare. 

This masterclass will focus on how to investigate medication incidents to ensure that there is a comprehensive investigation, lessons learnt and the development of action plans. Attendees will gain an understanding of how to record findings and collate information to prevent recurrence and the severity of incidents.

An estimated 237 million medication errors occur in the NHS in England every year, and avoidable adverse drug reactions (ADRs) cause hundreds of deaths.

manchester.ac.uk, 2018

NHS Improvement have developed guidelines on investigating incidents and have highlighted ‘problems with the way we do investigations’ which are:

  • Patients, families and carers often think that NHS organisations do not share information with them when something goes wrong
  • Patients, families and carers often think that NHS managers are trying to blame someone else instead of trying to find out what happened
  • Patients, families and carers often feel they do not get enough support from the NHS when something goes wrong.

Investigations need to be carried out by people:

  • Who have enough time to do a good job
  • Have the right skills to do the job; an
  • Investigators may need more training in good ways of carrying out the investigations

Attending this masterclass will enable you to:

  • Understand how to prevent and manage medication incidents
  • How things could have been done differently
  • Learn how to Learn from Investigations 
  • How to record a medication incident
  • Develop action plans

Ms Linda Nazarko

Consultant Nurse Physical Healthcare
West London NHS Trust

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Getting to the Venue

West One De Vere is located on Portland Street and is a 10 minute walk for Great Portland Street Underground station and a 5 minute walk from Oxford Circus
By Rail
West One De Vere is just a five minutes’ walk from Oxford Circus tube (Central, Victoria, and Bakerloo), Bond street (Jubilee) and a 10 minute walk from Great Portland Street tube (Circle, Hammersmith & City and Metropolitan) and Marylebone station.
By Road
Portland Place is just north of Oxford Circus. The nearest NCP car park is approximately 300 yards away. Follow the A4201 past De Vere West One taking the second left turning onto Weymouth Street, then take the second left onto Weymouth Mews.
Google Map

Fee Options

NHS, Social Care, Private Healthcare Organisations & Universities



Voluntary sector & charities



Commercial organisations



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

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