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Tackling the waiting lists and delays for Clinics since Covid-19

Thursday 25 Feb 2021

VIRTUAL, Online

Facilitated by Dr Kate Silvester, this is the third in a series of five half day virtual workshops, designed to introduce delegates to the skills for improving flow through Outpatient clinics and services.   Delegates will leave with a combination of theory, practical exercises and examples so that they can ‘give it a go’ in their own service. All Outpatient service managers and information analytics staff should attend. This third masterclass concentrates on tackling the waiting lists and delays for clinics. Since the Covid-19 lockdown, we have 3 months’ worth of patients waiting in the community to be referred to Outpatient services. How do we tackle this queue in a time to prevent serious complications and keep our patients safe? 

Discount for attending all five half day Outpatient masterclasses: £195+ VAT per masterclass or, £750+VAT for all five.

Key Learning Objectives:
• mapping patient flow prior to and since the COVID lockdown
• using the Vitals charts® to measure patient flow
• using Little’s law to verify the waiting lists and waiting times
• the demand, load and capacity analysis to work out the resource time capacity needed to achieve safe waiting times for patients
• recognising Carve-Out

Facilitated by:

Dr Kate Silvester

National Coach
Kate Silvester Ltd

Virtual Attendance

Our online virtual events include a combination of live webcam presentations, training materials, video sessions and interactive exercises.

All you need is a quiet space, a good internet connection and PC or laptop with camera and microphone to allow you to see, hear and speak to the facilitator and other delegates. We will provide full instructions for accessing the platform along with login details. 

For the full benefits and all our virtual training titles click here

Virtual Training

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Enquire
Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual Training

£195.00

(£234.00)

Full Outpatient Series

£750.00

(£900.00)

(Prices in brackets include VAT)

Discounts

Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Making Outpatients Covid Safe for Patients and Staff
Thursday 21 Jan 2021
VIRTUAL, Online
Demand for Follow Up in Outpatients Services
Thursday 4 Mar 2021
VIRTUAL, Online
Systems thinking and engineering in Outpatients
Thursday 18 Mar 2021
VIRTUAL, Online