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Outpatients Virtual CPD Masterclass Series

Training dates throughout the year:

Tue 6 Jul - Tue 7 Sep 2021
Tue 21 Sep - Tue 16 Nov 2021

Facilitated by Dr Kate Silvester, this series of five half day virtual workshops are designed to introduce delegates to the skills for improving flow through Outpatient clinics and services. Delegates will leave with a combination of theory, practical exercises and examples so that they can ‘give it a go’ in their own service.

Series masterclass titles include:

Systems thinking and engineering in Outpatients

Can we increase Outpatient activity Post-COVID

Management Reporting & Practical Use of Data in Outpatients

Tackling the waiting lists and delays for Clinics since Covid-19

Demand for Follow Up in Outpatients Services

Find out more about virtual attendance

Dr Kate Silvester

National Coach
Kate Silvester Ltd

Virtual Attendance

Our online virtual events include a combination of live webcam presentations, training materials, video sessions and interactive exercises and discussion.

All you need is a quiet space, a good internet connection and PC or laptop with camera and microphone to allow you to see, hear and speak to the facilitator and other delegates. We will provide full instructions for accessing the platform along with login details. 

For the full benefits and all our virtual training titles click here

Virtual Training

In-house Training

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

Virtual Training



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

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