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Root Cause Analysis: 1 Day Intensive Training Course

Training dates throughout the year:

Tuesday 10 September 2019
De Vere West One Conference Centre
De Vere West One Conference Centre Book Now
Tuesday 19 November 2019
De Vere West One Conference Centre
De Vere West One Conference Centre Book Now

“The Committee supports the recommendations made in the CQC’s report that training should be provided to staff across the health service in England on how to conduct investigations.”

Will the NHS never learn? Follow-up to PHSO report ‘Learning from Mistakes’ on the NHS in England, 2017

“It is clear from the evidence reviewed during the course of this inquiry that the investigative processes in the health service in England remain obscure and difficult to navigate for patients and families. As a result, patients and families are excluded by the system, which must become open and learning-focused if investigations are to lead to positive changes in the system. Families and patients should, as a matter of course, be included in investigations and should feel confident that lessons will be learned as a result of clinical incidents.”

Will the NHS never learn? Follow-up to PHSO report ‘Learning from Mistakes’ on the NHS in England, 2017

Facilitated by Kate Hill, Solicitor, InPractice this interactive and practical course will provide a structured approach to incident investigation from an initial understanding of the legal and factual context, through to information collection, analysis, the report and writing a final action plan.

The Masterclass will focus on information collection, data organisation and analysis, along with providing guidance on how to support staff and interview techniques. There will then be a root cause analysis case study

One of the most common complaints made about incident reports in the NHS is the lack of consistency. The aim of this course is to ensure a consistent approach to investigations that is supportive and solution orientated.

Delegate​ Feedback: 

"When I attended the RCA course last year, it actually changed a huge area of my practice and understanding. To the point where I have led in Essex such a radical change to the reporting and the documentation of the serious harm falls, that our CCG loved it so much they have used it as their policy. You guys do such excellent conferences"

Mid Essex Hospital

We can hold this training in-house:
This training can be held in-house for groups of up to 25 tailored to suit the needs of your organisation and staff.

Facilitated by:

Kate Hill

Solicitor
InPractice

Jo Haswell

Barrister
InPractice

Root Cause Analysis: 1 Day Intensive Training Course is also available as an In House Masterclass

This course can be held at your organisation for up 25 delegates, we can tailor the content to suit your organisation and CPD needs of your staff. Led by experienced and highly rated trainers, in-house training works out cost-effective for groups and saves travel time.

Enquire
Contact katym@hc-uk.org.uk with your requirements for further information and a quote.

In-house Training

Fee Options

NHS, Social Care, Private Healthcare Organisations & Universities

£395.00

(£474.00)

Voluntary sector & charities

£395.00

(£474.00)

Commercial organisations

£549.00

(£658.80)

(Prices in brackets include VAT)

Discounts

Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Root Cause Analysis: 2 Day Intensive Training Course
Choice of Dates
De Vere West One Conference Centre, London
Root Cause Analysis Review & Quality Assurance Masterclass
Root Cause Analysis Review & Quality Assurance Masterclass
Choice of Dates
De Vere West One Conference Centre, London

Supporting Organisations