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Always Events®

Always Events® conferences provide a practical guide to the programme which was first introduced in the US by IHI and the Picker Institute.   

Always Events® focus on ensuring events that matter to patients happen every time for every patient.  Always Events® can be tailored to your service and should be developed in consultation with your patients learning from what the NHS, organisation or service does well and what elements of care your patients value most. The aim of always events is to create a positive approach to improving patient care.


The IHI and Picker Institute describe an Always Event® as “a clear, action-oriented, and pervasive practice or set of behaviours.


We are currently confirming the dates of our next events, this page will be updated shortly. The pdf of the conference material is available for past events, for further information contact

Read out latest Always Event® News Pages here:


Always Events®: Learning from what matters to patients

Always Events® Methodology

Criteria for selecting Always Events®: Always Events® in Primary Care



    Partner Organisations

    The Tavistock and Portman NHS Foundation TrustInPracticeClinical Audit Support CentrePlayoutJust For Nurses
    GGI (Good Governance Institute) accredited conferences CPD Member BADS (British Association of Day Surgery) accredited conferences