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Driving Improvement: Learning lessons and sharing good practice from Trusts who have demonstrated significant improvement through CQC Inspections

Friday 24 November 2017
De Vere West One Conference Centre, London

Driving Improvement: Learning lessons and sharing good practice from Trusts who have demonstrated significant improvement through CQC Inspections

This event has now past, but there may well be news on the event including presentations and quotes from the day at our News pages here, a full list of our forthcoming events is available here.

Follow the conference on Twitter #NHSImprovement

What enables services to improve? How have some organisations turned around from special measures or requires improvement to good or outstanding CQC ratings? This conference focuses on learning from NHS Trusts that have driven and demonstrated improvement, and understanding what works to turn around culture and practice. 

“We found that when trusts went into special measures or received a rating of requires  improvement, some staff were unaware of the extent of the issues. They hadn’t realised that things in the trust were not as they should be. Or, they were so focused on their own service that they could not see the bigger picture of care across the trust. But this was not a common view. In most of the trusts we visited, staff knew things weren’t right and were taking steps to make improvements. Those driving improvement in the trust felt supported when leaders accepted the need for change.” Care Quality Commission June 2017

Benefits of attending
This conference will enable you to:

• Network with colleagues who are working to drive improvement in NHS Trusts 
• Learn from organizations that have demonstrated improvement moving from inadequate or special measures to good or outstanding in CQC inspection 
• Understand and evaluate different models for improvement  
• Self assess and improve culture and leadership 
• Develop your skills in leading improvement 
• Understand how to tackle variation in practice 
• Ensure best practice in staff engagement  
• Identify key strategies to drive improvement at clinical service level  
• Examine the role of reporting and action planning  
• Self assess and reflect on your own practice
• Gain CPD accreditation points contributing to professional development and revalidation evidence

“These trusts have all worked fantastically hard to improve the services they offer their communities. The leaders have taken the time to really listen to both their staff and patients and have reaped the benefits. There is a lot in this report that all providers can learn from as we strive to make the kind of change we all want to see in our NHS.” 
Jim Mackey, Chief Executive, NHS Improvement, June 2017
 

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