Masterclass: The Duty of Candour in Practice
Thursday 24 May 2018
De Vere West One Conference Centre, London
"There seems to be a prevailing attitude of defensiveness in the NHS when things go wrong, and a reluctance to admit mistakes, which is likely to be leading to more clinical negligence claims. The lack of consistent data across the system means that the NHS still does not fully understand why some people suffering harm choose to make claims or the root causes of negligence, so it is not well placed to learn from its mistakes." Report: Managing the costs of clinical negligence in hospital trusts, UK Parliament, December 2017
This one-day in-house course, led by an experienced Barrister and Accredited Mediator, covers the legal framework surrounding the Duty of Candour and what it means in practice.
The training will include sessions on meeting and communicating with patients and families. It will also cover what is a notifiable patient safety incident (both in an NHS and non-NHS context), moderate and severe harm, making apologies, compensation, supporting staff, an overview of Root Cause Analysis and record keeping.
The emphasis will be on developing the practical skills needed to ensure compliance with the Duty of Candour.