Skip navigation
More...

Improving the Assessment and Management of People Experiencing Mental Health Crisis in Emergency Care

Friday 12 July 2019
De Vere West One Conference Centre, London

Improving the Assessment and Management of People Experiencing Mental Health Crisis in Emergency Care
Book online now

Follow the conference on Twitter #MHEmergencyCare

“A&E is often not the best place for people in need of urgent mental health care, however in some cases it will be unavoidable.” Clinically-led Review of NHS Access Standards, NHS England March 2019

“People who arrive at A&E experiencing a mental health crisis will receive emergency care within one hour under NHS pilot schemes aimed at improving care and saving more lives. The new standard, a significant step towards parity of esteem for mental health, is among a raft of proposed clinical improvements that aim to deliver rapid assessment and treatment for patients with the most serious conditions, and expand short waits for millions more NHS patients.” NHS England 11 March 2019

“People now expect that the NHS will help someone with mental health problems with the same timeliness as for their physical health. We know that too often, people with mental health problems find that isn’t the case... we are pleased to see tangible improvements now being proposed, including making sure people who end up in A&E in a mental health emergency receive care within one hour.” Paul Farmer, Chief Executive of mental health charity Mind, 11 March 2019

“The guarantee of a timely response for mental health crises means people with the most acute need will have assurance that their mental health emergency will be responded to with the same speed and tailored care as life-threatening physical conditions. Clinically-led Review of NHS Access Standards, NHS England March 2019

The national review of NHS clinical standards has said patients presenting in A&E with an emergency mental health need should receive a response from the liaison psychiatry team within one hour of being referred, and within 24 hours for an urgent referral. This conference focuses on improving the emergency response to people experiencing mental health crisis who arrive in A&E services.  Ideally people experiencing mental health crisis will be supported by mental health crisis service and therefore not have to attend A&E. However many people experiencing mental health crisis are not aware of, or do not have easily accessible alternative options therefore the only option is to either not access help, to dial 999 or go to A&E. Historic design of A&E datasets mean it is not possible to reliably and routinely count the number of A&E mental health attendances which  has made it challenging to systematically understand the extent of mental health demand on A&E or to assess impact. The NHS Long Term plan states that the new targets would be introduced by 2020.

“We will ensure that no acute hospital is without a mental health liaison service in A&E departments and inpatient wards. By 2020/21, at least 50% of these services will meet the ‘core 24’ service standard as a minimum, working towards 70% by 2023/24, and 100% coverage thereafter…  Those coming to A&E will receive a response from a 24/7 liaison psychiatry team (or equivalent children’s and young people’s service) within the first hour of their referral, and will receive the appropriate, timely support to meet their needs and an evidence-based package of care. These standards will support our ambition for the NHS to be able to meet as many needs as possible in the community, and that when people do attend A&E, it is equipped to be responsive to their needs. Clinically-led Review of NHS Access Standards, NHS England March 2019

The conference will include a presentation on managing young people experiencing mental health crisis in an A&E Setting following the findings that “in 2017-18, there were 27,487 attendances in A&E by young people aged 18 or under with a recorded diagnosis of a psychiatric condition.” Young Minds 2018

"One of the main reasons that crisis services are overstretched is that young people who are struggling don't get help soon enough, which means that problems often escalate. We often hear from young people who’ve gone to A&E because they don’t know where else to turn.The problem is that A&E can be a crowded and stressful environment, and is often not the most appropriate place for children and young people to go in a crisis.” Emma Thomas, Chief Executive, Young Minds

“Patients of all ages presenting in A&E in crisis require quick assessment to determine risk. If they are not seen quickly, the A&E environment can exacerbate symptoms and they may leave without treatment, potentially with risk of serious harm or suicide. Managing patients who have not been assessed adds pressure and anxiety to staff.” Clinically-led Review of NHS Access Standards, NHS England March 2019

This conference will enable you to:

  • Network with colleagues who are working to improve the response to people in mental health crisis attending emergency departments
  • Understand the implications of the new NHS clinical standard: patients presenting in A&E with an emergency mental health need should receive a response from the liaison psychiatry team within one hour of being referred, and within 24 hours for an urgent referral
  • Learn from outstanding practice in psychiatric liaison services
  • Reflect on national developments and learning including the findings of the November 2018 HSIB investigation into the provision of mental health care to patients presenting at the emergency department
  • Improve the way you provide high quality mental health crisis care in the emergency department
  • Develop your skills in assessment & psychiatric decision making
  • Understand how you can improve discharge or diversion to a more appropriate setting
  • Identify key strategies for managing self harm
  • Improve how you work with frequent A&E attenders
  • Self assess and reflect on your own practice
  • Gain cpd accreditation points contributing to professional development and revalidation evidence

Also of interest

The Mental Health Act Review: Towards A Rights-Based Mental Health Act
Monday 13 May 2019
De Vere West One Conference Centre
London
Book
Preventing, Identifying & Managing Depression in Children & Young Adults
Monday 13 May 2019
De Vere West One Conference Centre
London
Book
Improving Mental Health Support for Asylum Seekers and Refugees: Sixth National Conference
Monday 20 May 2019
De Vere West One Conference Centre
London
Book
Book
Sexual Abuse & Mental Health - Reducing the Impact of Abuse on Mental Health
Monday 10 June 2019
De Vere West One Conference Centre
London
Book
A Practical Guide to Effective Nurse Prescribing in Mental Health
Monday 10 June 2019
De Vere West One Conference Centre
London
Book
A Practical Guide to Effective Non-Medical Prescribing in Mental Health
Monday 10 June 2019
De Vere West One Conference Centre
London
Book
Reducing and Improving the Use of Restrictive Interventions & Practice
Friday 14 June 2019
De Vere West One Conference Centre
London
Book
Clinical Audit for Improvement in Mental Health
Friday 14 June 2019
De Vere West One Conference Centre
London
Book
Book
Improving the Physical Health Outcomes of People with Serious Mental Illness
Friday 21 June 2019
De Vere West One Conference Centre
London
Book
Improving Outcomes Through Digital Psychological Therapies & Digital IAPT
Monday 1 July 2019
De Vere West One Conference Centre
London
Book
Book
Masterclass: Deprivation of Liberty Safeguards
Thursday 4 July 2019
De Vere West One Conference Centre
London
Book
Supporting the Emotional and Mental Health Needs of People Living with and Beyond Cancer
Friday 5 July 2019
De Vere West One Conference Centre
London
Book
Improving Dementia Care in Hospital: Ensuring Adherence to the NICE Guideline
Monday 8 July 2019
De Vere West One Conference Centre
London
Book
Improving Services & Outcomes for People who Self Harm
Monday 8 July 2019
De Vere West One Conference Centre
London
Book
Towards Zero Suicide: Preventing Suicide, Saving Lives
Thursday 11 July 2019
The Studio Conference Centre
Manchester
Book
Improving End of Life Care for People with Dementia
Friday 13 September 2019
De Vere West One Conference Centre
London
Book
Liberty Protection Safeguards: Implementation of the 2018 Mental Capacity (Amendment) Bill
Monday 23 September 2019
De Vere West One Conference Centre
London
Book
Self Neglect and Adult Safeguarding: Responding to Self Neglect & Hoarding
Friday 27 September 2019
De Vere West One Conference Centre
London
Book
Association of Primary Mental Health WorkGood Governance InstituteSOBS
GGI (Good Governance Institute) accredited conferences CPD Member BADS (British Association of Day Surgery) accredited conferences