A Practical Guide to applying and monitoring adherence to The Duty of Candour
Monday 6 February 2017
De Vere West One Conference Centre, London
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"It requires a great deal of courage, honesty, and selflessness to 'blow the whistle'. People should never feel that they are at risk of punishment when advocating better and safer care for patients...I want staff to always feel listened to regardless of where they work within the NHS, so that we can see real improvements in patient safety and staff experience. This is a real opportunity to work towards making that a reality.” Dr Henrietta Hughes, National Guardian, Freedom to Speak Up, July 2016
This conference focuses on applying and monitoring adherence to the statutory and professional duty of candour in practice, and ensuring the duty is not seen as an add-on but as an integral aspect of a culture of candour across the organisation. The conference will include an extended legal update and practical sessions focusing on training and supporting staff in disclosing unanticipated events in patient care, breaking bad news and improving communication skills in being open, developing and adopting an effective processes for ensuring candour and supporting staff, developing the role of the “Freedom to speak up Guardian” and understanding how adherence to the duty of candour can be monitored at an organisational level and by the Care Quality Commission.