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CQC calls for a change in safety culture across the NHS to reduce avoidable harm

In a national report published today, the Care Quality Commission (CQC) found that too many people are being injured or suffering unnecessary harm because NHS staff are not supported by sufficient training, and because the complexity of the current patient safety system makes it difficult for staff to ensure that safety is an integral part of everything they do.

The CQC report, Opening the door to change examines the issues that contribute to the occurrence of never events and wider patient safety incidents in NHS trusts in England. The review was carried out at the request of the Secretary of State for Health and Social Care and sought to help understand the barriers to delivering safe care and to identify learning that can be applied to improve patient safety.

Based on its findings, CQC is calling on the NHS and its partners to promote a change in safety culture across the NHS so that safety is given the priority it deserves.

The review was based on evidence gathered by inspectors during visits to 18 NHS trusts, and through group discussions with frontline staff, patients, and experts from other safety critical industries.

CQC’s findings show a strong commitment from NHS staff to make the care of patients as safe as possible. But, the report also highlights the complexity of the current patient safety system; with trusts receiving guidance from a number of different bodies leading to confusion and a lack of clarity on which external organisations can provide information and support. Added to this is the impact of increasing patient demand and staff shortages which leave little time for staff to implement safety guidance effectively.

Read the full article here

Source: cqc.org 20/12/18


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20 December 2018

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