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CQC Publishes New Report - hospital trusts approach quality improvement to ensure better performance

The report explores how a number of high performing hospital trusts have used a systematic approach to quality improvement (QI) to ensure better patient outcomes and performance.
‘Quality improvement in hospital trusts’ shares learning from acute, community and mental health trusts.

All had adopted and embedded Quality Improvement (QI) across their organisation. This is a systematic approach to improving service quality, efficiency and morale.

The report highlights what these trusts told the CQC about their experiences of using QI. The report is not a ‘how-to guide’. It uses the words of hospital staff to share learning with other trusts. Case studies aim to inspire those who may be considering adopting a QI approach. The report is based on interviews with trust staff from all levels, local QI teams and patient groups. 

The report describes the various steps involved:

  • identifying a need for a QI approach
  • building the right skills and culture among staff
  • applying specific QI techniques

Read the full report here

Also of Interest

Quality Summit 2018 Meeting and Measuring Progress against the CQC Quality Ratings
Friday 14 September, London
Follow the conference on Twitter #NHSQuality

13 September 2018


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