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CQC welcomes proposals from the Department of Health for ratings to be displayed

The Department of Health has today launched a consultation on plans to ensure that all providers given ratings by CQC display those ratings to help the public see how they are performing and make more informed choices about their care.

CQC Chief Executive David Behan said: "People who use health and care services want to know that they are safe and of high quality. When we rate services, we think it is important that the public know what our judgement is. While we publish all ratings on our website, we believe this should go further. Care homes, hospitals and GPs should make our judgements of their services readily available to the public. Not everyone will be able to research this for themselves online.

"We look forward to hearing the responses of the public and providers to these proposals, and working with the Department of Health on them."

The consultation suggests that the rating must be clearly visible, such as in waiting rooms or entrances, and must be published on the provider's website with a link to the inspection report. 

“We want to place a clear legal requirement on providers to display the rating awarded by CQC, to ensure that this clear assessment of provider quality is accessible to the people when they use services”

Norman Lamb Minister of State for Care Services, 15th September 2015

CQC will test public awareness of the ratings by asking patients if they know the CQC rating of their provider as part of our inspection programme.

The consultation can be found on the gov.uk website.

 

Original source: http://www.cqc.org.uk/content/cqc-welcomes-proposals-ratings-be-displayed

Relevant future events:

CQC Inspections in Mental Health & Community Care
Monday 22 September 
Hallam Conference Centre
London

Preparing for & learning from the new CQC Inspections in Independent Healthcare
Monday 19 January Hallam Conference Centre
London

 

Measuring and Monitoring Quality
Tuesday 20 January 
ICO Conference Centre
London

 

17 September 2014

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