Skip navigation

Dr Gregor Smith Medical Director at NHS Lanarkshire will present at National Conference on Criteria for selecting Always Events®

Dr Gregor Smith Medical Director NHS Lanarkshire will be presenting ‘Criteria for selecting Always Events®’ at the Always Events®: A positive approach to Improving Patient Care conference on Thursday 22 October 2015 at Hallam Conference Centre, London

Gregor will share his experience in supporting organisations to develop their own primary care always events® including, critically reviewing criteria for selecting ‘always events®’, generating a candidate list and a step by step guide to learning from patients about what matters to them.

Always Events® are aspects of the patient experience that are so important to patients and families that health care providers must perform them consistently for every patient, every time.” The Picker Institute Europe November 2014

This CPD certified conference will provide a guide to always events® methodology and learning from case studies of those who have successfully implemented always events® in their service.  There will be an update on national developments from NHS England, the IHI and the Picker Institute and a look at the development of the always events® recognition programme led by IHI and Picker Institute

Healthcare Conferences UK are pleased to offer staff  wishing to attend this conference or any of their other events a 20% discount which can be claimed by quoting ref: hcuk20lanark.  

If you have developed a service or improvement project and would be interested in speaking and sharing your experiences with other organisations please contact

The conference is due to take place on Thursday 22 October 2015 at Hallam Conference, London. 


4 August 2015


    Partner Organisations

    The Tavistock and Portman NHS Foundation TrustInPracticeClinical Audit Support CentrePlayoutJust For Nurses
    GGI (Good Governance Institute) accredited conferences CPD Member ASGBI (Association of Surgeons of Great Britain and Ireland) professional partner BADS (British Association of Day Surgery) accredited conferences