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How Twitter has helped me in my role: Perspectives from the NHS

Student Nurse Panel Member Charlotte JohstonStudent Nurse Panel Member Charlotte Johston

Charlotte Johnston @CJohnston1903 a Tweeting Student Nurse and discussed why is social media important to her as a student and how it has helped her gain feedback, help and perspective from experienced healthcare professionals. Charotte stated:

"Social media is important to me as a student for gaining connections, support, learning and an opportunity to make a difference"

"Social media has given me feedback, help and perspective from experienced healthcare professionals that I wouldn’t normally have met"

Dr Ron Daniels @SepsisUK Consultant in Anaesthesia and Intensive Care Good Hope Hospitals NHS Trust discussed his perspective as a tweeting Doctor


Paul Jenkins OBE @PaulJThinks Chief Executive Tavistock and Portman NHS Foundation Trust gave his perspective on tweeter as Chief Executive and discussed why he tweets and how to tweet effectively. Paul Stated:


"To tweet effectively you need to be yourself, share a bit about your personality and hinterland, say something interesting in 140 characters, think before you tweet – it’s a public space and don’t tweet or retweet anything you wouldn’t want attributed to you, Pictures help"

Charlotte Johnston and Paul Jenkins full presentations are available for download at the end of this page.

Charlotte Johnston' Biography:

Charlotte Johnston is a Third Year Student Nurse studying at the University of Lincoln. Charlotte is an active member of the Twitter community. Using Twitter in a professional capacity and alongside NHS England Midlands and East Regional Chief Nurse Dr Ruth May, she has been able to engage students in the #stopthepressure campaign to help work towards the reduction of pressure ulcers. Since using Twitter Charlotte has been awarded the Edith Cavell Leadership Scholarship, which she used to take the campaign to Ethiopia, appeared on both the HSJ Rising Stars 2014 list, the Nursing Times Nursing Leaders list and has presented around the country with students and professionals alike to raise awareness of the #stopthepressure campaign. Alongside her studies Charlotte is also a member of the NMC Education Advisory Group, takes part in CQC inspections as a student advisor and is a former Keogh Review Panel member.

Dr Ron Daniels Biography:

Dr Ron Daniels is a Consultant in Anaesthesia and Critical Care at Heart of England NHS Foundation Trust.

Ron has been a member of the Surviving Sepsis Campaign for the United Kingdom since its launch in 2004 and Chair since 2006. He is Chief Executive of the Global Sepsis Alliance and sits on the Global Sepsis as an Emergency Committee. In this role, he is working with the World Health Organization to raise the profile of sepsis in the context of other infection management initiatives.

He is Chief Executive of the United Kingdom Sepsis Trust, in which capacity he provides clinical advice to NHS England, the Department of Health and to the Parliamentary and Health Service Ombudsman. He is also Founder and Programme Director of the education initiative, Survive Sepsis, and developed both the ‘Sepsis Six’ care bundle in use in 9 countries, and the clinical concept of ‘Red Flag Sepsis’.  Both are endorsed and recommended by the Royal Colleges and by NHS England. He has recently developed a suite of educational materials and clinical toolkits in support of improvement, in collaboration with the Royal Colleges and NHS England.

Paul Jenkins OBE Biography:

Paul Jenkins is the Chief Executive of the Tavistock and Portman NHS Foundation Trust, a specialist mental health trust focused on psychological, social and developmental approaches to understanding and treating emotional disturbance and mental ill health, and to promoting mental health.

Paul was previously the Chief Executive of Rethink Mental Illness, the leading national mental health membership charity working to help those affected by severe mental illness to recover and lead a better quality of life. He has an MBA from Manchester Business School and has over 20 years of experience in management and policy-making in the Central Government and the National Health Service (NHS). Paul has previously served as Director of Service Development for NHS Direct. He has been involved in the implementation of a number of other major national government initiatives, including the Next Steps Programme and the 1993 Community Care Reforms. In 2002, he was awarded an Order of the British Empire (OBE) for his role in setting up NHS Direct.

As a part of Rethink Mental Illness, Paul aimed to make a practical and positive difference by providing hope and empowerment through effective services and support to all those who need it. Paul also campaigns for equal rights for the mentally ill by creating greater awareness and understanding. He is also a member of the Bradley Group that works to bring together organisations concerned with the impact of mental health issues and learning disabilities on people in prison and other parts of the criminal justice system.

Also of interest:

Always Events®: A positive approach to Improving Patient Care
Tuesday 24 March 2015 
ICO Conference Centre, London

Masterclass: Managing Social Media in Healthcare Environments
Wednesday 6 May 2015 
Hallam Conference Centre, London

Complaints Handling, Investigating, Resolving and Learning
Wednesday 1 July 2015 
ICO Conference Centre, London

Leading your Organisation to Zero-Harm
Thursday 9 July 2015 
Hallam Conference Centre, London

Download: Charlotte Johnston and Paul Jenkins Persentations

25 February 2015


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