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Improving Patient Experience and Experiences of Care

Neil Churchill speaking at today's Patient Experience conferenceNeil Churchill speaking at today's Patient Experience conference

Neil Churchill Director for Patient Experience NHS England discusses patient experience at the heart of the NHS Forward View at today's Patient Experience insight conference.

Neil is covering Improving Patient Experience and Experience of care.  In his talk he discussed

"Patient experience at the heart of the NHS Forward View

Experience as a change methodology

Achieving improvements on the major national clinical priorities:  cancer, learning disability, mental health, diabetes

Integrating staff experience and patient experience  - new project to understand better the link between the two

Learnings from the Vanguard and other Pioneer Sites"

 

 

 


29 January 2016

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