Improving Patient Experience and Experiences of Care
Neil Churchill Director for Patient Experience NHS England discusses patient experience at the heart of the NHS Forward View at today's Patient Experience insight conference.
Neil is covering Improving Patient Experience and Experience of care. In his talk he discussed
"Patient experience at the heart of the NHS Forward View
Experience as a change methodology
Achieving improvements on the major national clinical priorities: cancer, learning disability, mental health, diabetes
Integrating staff experience and patient experience - new project to understand better the link between the two
Learnings from the Vanguard and other Pioneer Sites"
29 January 2016