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Andrea Sutcliffe The Care Quality Commission discusses the Inspection process of Adult Social Care

Andrea Sutcliffe Chief Inspector of Social Care at The Care Quality Commission spoke at today’s Safeguarding Vulnerable Adults conference on:

    • improving the effectiveness of the safeguarding system through leadership, accountability and assurance
    • the Chief Inspector and Care Quality Commission role in safeguarding
    • the new social care inspection process: learning from the initial inspections

In her presentation Andrea states:  

"There will be new regulations coming into action as of April next year"

"We've found many exmaples of good and outstanding Care, but we've also found a wide variation in quality." 

"Through this new approach and our new ratings, we have already seen outstanding care, and rated many services as good. We will champion and celebrate good care wherever we find it. But we have also found services that are inadequate or require improvement. This variation is quality and safety is too wide. It is unacceptable."

"A particular issue is retaining nurses within care homes frontline, if we are to relieve the pressure, we really need a great nursing team on the front line, and for them to feel supported"

"Information sharing is so important"

"We do get involved in local safeguarding issues"

Andrea’s full presentation is available for download at the end of this page.

Andrea Sutcliffe has nearly 30 years’ experience in health and social care managing a range of services including those for children and older people.
Andrea joined CQC in October 2013.  She leads on the regulation and inspection of adult social care including care homes, domiciliary care and hospices.  Andrea is also responsible for the registration team supporting all health and care sectors.  She joined CQC from the Social Care Institute for Excellence (SCIE) where she was Chief Executive from April 2012.
Previously Andrea was Chief Executive of the Appointments Commission and was an Executive Director at the National Institute for Health and Clinical Excellence for 7 years.
Andrea is an advocate for the use of social media to share information and learn from others. She tweets at @Crouchendtiger7 and writes a weekly blog for the CQC website.  Andrea is passionate about people who use services, their families and carers being at the heart of everything CQC does.


Future related conferences

Undertaking Adult Safeguarding Investigations & Serious Case Reviews
Thursday 11 December 2014 
Hallam Conference Centre, London

Safeguarding Vulnerable Adults in Health Services: Implementing the New Care Act 2014: Revised Regulations and Guidance
Tuesday 3 February 
Colmore Gate Conference Centre, Birmingham

Legal Masterclass: The Care Act 2014 A Practical Guide
Tuesday 3 February 
Hallam Conference Centre, London

Legal Masterclass: Adult Safeguarding The New Statutory Framework
Wednesday 4 February 
Hallam Conference Centre, London

Safeguarding Vulnerable Adults in Mental Health Services Including Implications of the New Care Act 2014
Tuesday 24 February 
Hallam Conference Centre, London

Implementing the new statutory framework for Adult Safeguarding under the Care Act 2014: Revised Regulations and Guidance
Monday 2 March 
Hallam Conference Centre, London

Deprivation of Liberty Safeguards: Ensuring Compliance in Practice
Wednesday 25 March 
ICO Conference Centre, London

Adult Safeguarding Investigations & Safeguarding Adults Reviews
Monday 20 April 
Hallam Conference Centre, London


Download: Andrea Sutcliffe Full Presentation

17 November 2014


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