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Monitoring and regulating safeguarding in healthcare

Janice Waters National Advisor- Safeguarding Care Quality Commission spoke at today’s Safeguarding Vulnerable Adults in Health Services conference on:

• Care Quality Commission role in safeguarding
• the new CQC inspection process: what we have learnt from inspections
• improving safeguarding through regulation

Janice explained how the CQC role in safeguarding is part of a multi-agency approach, and the CQC are very much part of and contribute to the process of safeguarding ensuring robust systems are in place.  

The CQC responds to safeguarding alerts and concerns.  In 2015 to date the CQC have received 91000 concerns and almost 2500 alerts, with over 2000 from social care demonstrating under reporting in NHS Trusts and primary care. 

Abstract of Janice Waters talk:
Under the Health and Social Care Act 2008, CQC’s main statutory objective is to protect and promote the health, safety and welfare of people who use health and social care services and to make sure services provide people with safe, effective, compassionate, high-quality care, encouraging them to improve where necessary.

CQC’s role in safeguarding is to monitor, inspect and regulate services to make sure they meet the fundamental standard of quality and safety in safeguarding. We check that providers have clear, robust and effective systems in place to keep people who use their services safe and that they employ staff who are suitably skilled and supported within their roles. We use intelligent monitoring of information that we receive about safeguarding (intelligence, information and indicators) to assess risks to people using services and to make sure the right people act at the right time to help keep them safe. 

We explain our role in safeguarding to the public, providers and other partners so that there is clarity about what we are responsible for and how our role fits with those of partner organisations.  Our findings about safeguarding in inspections are reported publicly and we award services an overall rating within our key question of “safe” which reflects our findings about the safety and quality of the service provided

Janice’s full presentation is available for download at the end of this page

Janice’s biography:

As National Advisor for Safeguarding with CQC, I am closely involved with the strategic co-production of the safeguarding policy, guidance and training. As a Registered Nurse I have many years of experience of working across health and social care sectors including hospitals, adult social care and a CCG Quality and Nursing Directorate. I have experience of working closely with both Safeguarding Adult and Children’s Boards and contributed to the completion of a Serious Case Review report into child abuse and neglect.

I completed my Master of Science in Advanced Practice; Safeguarding Children (Cardiff University) in 2009 and am currently mid-way through a Professional Doctorate in Advanced Healthcare Practice. I have recently gained ethical approval to commence a qualitative research project into the experiences of staff when responding to children and young people who exhibit sexually harmful behaviours at school.

Future related events:

Safeguarding Vulnerable Adults in Health Services: Implementing the New Care Act 2014: Revised Regulations and Guidance
Wednesday 17 June 
ICO Conference Centre, London

CQC Inspections in Adult Social Care
Tuesday 7 July 
Hallam Conference Centre, London

Implementing the national objective to end Prone/Face Down Restraint: Examining Restraint Positions in Practice
Tuesday 22 September 
ICO Conference Centre, London

Self Neglect & Adult Safeguarding
Monday 5 October 
Hallam Conference Centre, London

Adult Safeguarding Enquiries & Safeguarding Adults Reviews
Monday 12 October 
Hallam Conference Centre, London

Positive and Proactive Care Meeting the New National Guidance on Reducing Seclusion
Tuesday 20 October 
Hallam Conference Centre, London


Download: Janice Walters full presentation

17 June 2015

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