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National Update from the Department of Health: Improving Adult Safeguarding Practice

Claire Crawley Senior Policy Maker, Adult Safeguarding at the Department of Health spoke at today’s Safeguarding Vulnerable Adults conference on:

  • what has been the impact of the Care Act 2014?

  • making safeguarding personal: improving adult safeguarding practice

  • professional judgement and decision making in safeguarding

  • developing guidance on managing self neglect

  • delivering culture change and implementing the practice guidance

Claire Crawley’s full presentation is available for download at the end of this page.

In her presentation Claire discussed

Six principles of adult safeguarding

  • Empowerment -Presumption of person led decisions and informed consent.
  • Prevention -It is better to take action before harm occurs.
  • Proportionality – Proportionate and least intrusive response appropriate to the risk presented.
  • Protection -Support and representation for those in greatest need.
  • Partnership -Local solutions through services working with their communities. Communities have a part to play in preventing, detecting and reporting neglect and abuse.
  • Accountability -Accountability and transparency in delivering safeguarding


Making safeguaring personal

  • MSP means safeguarding should be person-led and outcome-focused.
  • MSP engages the person in a conversation about how best to respond to their safeguarding situation in a way that enhances involvement, choice and control as well as improving quality of life, wellbeing and safety.
  • All safeguarding partners should take a broad community approach to establishing safeguarding arrangements-particularly important in prevention.
  • Adult safeguarding arrangements are there to protect individuals and their wishes.
  • We all have different preferences, histories, circumstances and life-styles, so it is unhelpful to prescribe a pre-determined process that must be followed whenever a concern is raised.

Claire Crawleys Biography:

Claire is a social worker / social work manager by background. She began working in social care in 1973. She has worked across all groups and settings. Her last operational job was as a senior manager in Birmingham SSD. She spent 2 years (1992-94) as Deputy Director of the Social Services Management Unit at the University of Birmingham. She then joined the Social Services Inspectorate in London as an inspector. The SSI was at that time a part of the Department of Health. After 5 years she moved to a policy team in the Department of Health as a professional advisor. Since 2003 she has been a mainstream civil servant. She has had a number of lead policy roles that have covered things such as carers’ policy, assessment, care management, commissioning, direct payments, pandemic influenza planning and law reform. She currently leads a small team working on adult safeguarding policy and the Mental Capacity Act and the Deprivation of Liberty Safeguards .

Also of interest:

Safeguarding Concerns and Alerts
Wednesday 27 January 2016
Hallam Conference Centre, London

Self Neglect and Adult Safeguarding
Tuesday 2 February 2016
The studio Conference Centre, Birmingham

Psychological Therapies in the NHS
Wednesday 3 February 2016 — Thursday 4 February
Millennium Conference Centre, London

Adult Safeguarding Enquiries & Safeguarding Adults Reviews
Tuesday 23 February 2016
Hallam Conference Centre, London

Implementing the NEW NICE Quality Standard for Domestic Violence & Improving the effectiveness of MARACs
Wednesday 2 March 2016
ICO Conference Centre, London

Download: claire-crawley_1265.pdf

1 December 2015


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