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News and Updates for todays Managing Doctors in Difficulty and Difficult Behaviour conference

Caroline Walker speaking this morningCaroline Walker speaking this morning

Bringing joy back into work: supporting health professionals with mental health concerns
Dr Caroline Walker,
Psychiatrist, Therapist, Trainer, Coach & Founder, The Joyful Doctor
Pre Event Abstract
Caroline will be speaking about the common struggles that all doctors face, and the simple tools that can turn our work and life in a more joyful direction - no matter how hard things get.  She will be reminding us that we are human beings first, and doctors second.
Caroline will be pulling together her lived experience of having mental health problems as a doctor with her many years experience of working with doctors to overcome struggles in their own lives.  Her talk will cover a range of simple interventions that all of us can employ to protect and maintain our mental health during challenging times.  Drawing together examples from her work as a clinician and therapist with the award-winning Practitioner Health Programme and her diverse experience helping doctors through coaching, training and speaking as the Founder of The Joyful Doctor, Caroline hopes to inspire you to take a little time out to prioritise your own wellbeing today, so that you may help other doctors to do the same.
Caroline speaking at the conference this morning said:
"I hear 'I am not good enough' all the time.
The power of a simple moment of compassion - just asking for a cup of tea and a chat is incredible, I was a stuggling Doctor, exhausted working 100 hour weeks and a consultant did this for me and I believe this saved me. Drs struggle more than the general public. Some studies suggest 80% suffer from stress & burnout' 'I set up joyful doctor 2  years ago to help medical professionals with these problems
I ask people to write things down, if you do you are more likely to do it. For example - I give myself permission to ....
Gratitude really helps to stop you from feeling down, if you can think of 3 things every day that you are grateful for, this really helps.
Good peer support is so important. The connection with other people who get it really helps!"

Full PowerPoint Presentation


Managing poor or deteriorating clinical performance: Lessons from invited service reviews
Steven Wakeling,
Head of Invited Reviews, The Royal College of Surgeons, London
Pre Event Abstract
The Royal College of Surgeons of England is committed to enabling surgeons to achieve and maintain the highest standards of surgical practice and patient care. The delivery of good surgical care is not always straightforward, however, and there are many daily challenges for surgeons and the teams they work in. The College is committed to providing assistance wherever this is required and to helping to ensure that patients receive good quality care.
When a healthcare organisation needs an external opinion, an invited review can provide expert, independent and objective advice. The Invited Review Mechanism is a partnership between the RCS, the surgical specialty associations and lay reviewers representing the patient and public interest. An invited review supports - but does not replace - existing procedures for managing surgical performance. We believe that invited reviews offer a highly valuable resource by providing healthcare organisations with independent expert advice. Through reliable and trustworthy peer review processes standards can continue to be improved and concerns can be addressed.
We have analysed a sample of 100 of our invited reviews, to look for commonly recurring themes and identified 18 of these. Team working, leadership and behaviour are amongst the most commonly occurring of these themes. We have also identified some of the traits that make for a successful service, including having staff who meet regularly to discuss clinical and business issues and good systems for gathering data on the service’s activity and outcomes. Learning from our invited reviews also helps to inform the College’s good practice guidance documents.
Steven, speaking at the conference this afternoon said:
"We are asked to come in when there is a concern about safety.
Features of concerns about behaviour include – Isolation, Blaming others, Strengths turn to weakness’s amongst others.
We ensure there is a fair and consistant approach with resolving matters.
What does a good service look like? – Regular discussion about the quality of care, Act on concerns at an early stage, address poor behavious at an early stage, amongst others".

Full PowerPoint Presentation


Related Events

Supporting International Doctors in the NHS
Friday 5 April 2019, London

A Practical Guide to Developing Your Skills as an Effective Clinical Director
Tuesday 30 April 2019, York

Supporting & Developing the Role of the Physician Associate
Friday 10 May 2019, London

Improving Doctors Mental Health & Supporting Doctors with Mental Health Problems: Bringing the Joy Back into Work
Wednesday 22 May 2019, Birmingham

Leading Digital Transformation: Developing Your Skills as a Digital Leader
Friday 7 June 2019, London

15 March 2019


    Partner Organisations

    The Tavistock and Portman NHS Foundation TrustInPracticeClinical Audit Support CentrePlayoutJust For Nurses
    GGI (Good Governance Institute) accredited conferences CPD Member BADS (British Association of Day Surgery) accredited conferences