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News and Updates from todays Setting up and running Virtual Clinics

Tim Yates speaking this morningTim Yates speaking this morning

Developing National Standards for Virtual Clinics
Dr Tim Yates, National Medical Director’s Clinical Fellow, NHS Digital

After qualifying with distinction from Cambridge, Tim trained at Addenbrooke’s and then in London at University College Hospital, with higher clinical and academic training in neurology at Queen Square and the Royal Free. His clinical interests are in neuroinflammation, human factors and health informatics.
As National Medical Director's Clinical Fellow at NHS Digital, he was Clinical Lead and Clinical Safety Officer for the NHSmail Programme. This involved working on one of the world's largest email systems and deploying an implementation of Skype for Business safely across the NHS. He currently spends two days a week alongside his clinical training as Chief Medical Information Officer at the Royal Free London NHS Foundation Trust.
Tim, speaking this morning said:
'The primary beneficiary of running a virtual clinic should be the patient - The quality of care is most important'
'The three key points of a consultation are as follows - Information collation, clinical processing and agreeing outputs'
'Virtual consultations may be unsuitable for patients whom the clinician is unfamiliar with'
'Virtual consultations are good for follow ups, test results and frequent attendees to name a few'
'When it comes to record keeping for these consultations, I think everything should be kept'
'We need to work together with the regulators and patients to make sure everyone is happy'​

Full Powerpoint Presentation


Virtual Clinics: Governance, Security and Technology
Mr Bibhas Roy,
Consultant Orthopaedic Surgeon & Virtual Orthopaedic Clinic Lead, Central Manchester University Hospitals NHS Foundation Trust
Bibhas Roy is a specialist shoulder and elbow surgeon In Manchester. He works in Trafford Hospital, Central Manchester Foundation Trust. He also takes part in the general orthopaedic on call and operates on general trauma conditions. His special clinical interest in Tennis Elbow (lateral elbow pain) and has experience in arthroscopic treatment of the condition. Complex rotator cuff surgery is another special interest.
Speaking at the conference this afternoon, Bibhas said:
‘virtual Care delivery – The more informed the patient is, the less worry they will put on you’
‘We have been emailing patients for the past 10 years, when my trust did not agree for me to email patients, I got the consent of the patient which allowed me to do this’
‘We have taken this concept a lot further, we now do virtual physiotherapy – we have found that the elderly have more intensive interaction with the technology, probably because the youngsters problems have been fixed and they no longer need to use the service’
‘I think in the future we will end up going into patient biometrics rather than security being passwords etc’
‘You need to weigh up the factors to decide on the type of consultation – virtual or face to face – straight forward yes – complex – no’
‘you have to create your risk benefit model yourself. It could be that this may not be suitable for the setting you work in’
‘It’s important to remember that everything will have technical requirements and therefore costs’
‘In summary these 3 points should be addressed’
1.Understand risks – security and information governance
2.Create clinical pathway
3.Think consent & governance


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Friday 30 November 2018, London

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National PROMs Summit 2018
Friday 7 December 2018, London

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Friday 7 December 2018, London

1 October 2018


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