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NHS England update for current and aspiring Ward Managers

Denise ChafferDenise Chaffer

Denise outlined the role of NHS England in the changing health and social services landscape along with the critical role of the ward manager in providing leadership for high quality care and she said that there are many negative stories portrayed by the media  on the back of the Mid Staffordshire and other scandal hit organisations. In particular the recognition of the ward manager role as being crucial to determining the outcomes for patients will be explored and the need to  prepare future nurse leaders as early in their career as possible.

Denise's presentation covered the impact of Compassion in Practice – The strategy for Nurses and Care Givers 2012-2015 – and the various work streams/action areas  alongside the recommendations from the Francis Report and recent CQC hospital Inspections.

Denise discussed the recent publication of ward staffing levels and what this means for Ward Managers and Directors of Nursing and delegates were given the opportunity to  reflect on their own leader ship journey, role models they aspire to  emulate and how they impact on developing leaders of the future.

Denise then shared some new emerging data on what it means to  be a compassionate leader or to  lead with compassion and how the experience of staff impacts on and  is reflected in the experience of patients reported in patient satisfaction surveys – in particular the data on the experience of staff and patients from BME backgrounds.

Denise's conclusion challenged delegates to  consider their role in determining the future of the care experience for patients receiving hospital care.

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Events of interest:

Masterclass: Nursing Revalidation
Tuesday 21 October 2014 London

Eliminating Avoidable Pressure Ulcers
Monday 3 November 2014 London

Effective Clinical Supervision Skills
Thursday 6 November 2014 
London

Masterclass: Nurse Led Discharge
Friday 7 November 2014 London

Embedding a Culture of Collective Healthcare Leadership Post Francis
Friday 14 November 2014 London

Nursing Staffing Levels and Skill Mix In Mental Health
Monday 17 November 2014 London

Nurse Clinics 2014
Wednesday 19 November 2014 Birmingham

Out of Hours Care in Hospital
Tuesday 2 December 2014 London

Hospital Care at Night
Tuesday 2 December 2014 London

Nurse Prescribing
Friday 5 December 2014 London

Non-Medical Prescribing
Friday 5 December 2014 London

Caldicott Guardian Training Course
Tuesday 9 December 2014 London

Nursing Appraisal and Revalidation
Tuesday 9 December 2014 Manchester

Effective Nurse Director
Tuesday 13 January 2015 London

Nurse Appraisal and Revalidation in Mental Health
Wednesday 14 January 2015 London

Safe Staffing: Nursing Staffing Levels and Skillmix
Tuesday 27 January 2015 London

Advancing IV Therapy
Thursday 29 January 2015 London

Masterclass: Nursing Revalidation
Tuesday 10 February 2015 London

The National Quality Standard for Surgical Site Infection
Thursday 12 February 2015 London

Effective Clinical Supervision Skills
Thursday 14 May 2015 London


Download: Denise Chaffer Presentation

16 October 2014

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