Quality improvement methods and the use of data for improvement
Dr Shah's extended masterclass covered:
• quality methods explained
• how can we support teams to apply continuous quality improvement in tackling complex quality issues?
• using data for improvement
• measuring and understanding the quality of your service
Dr Shah focused on the "Six skills for improvement: 1. Supporting change with data 2. Developing a change 3. Testing a change 4. Implementing a change 5. Spreading improvement 6. The human side of change"
Dr Shah's full presentation is available for download at the end of this page.
Download: dr-amar-shah_1311.pdf3 February 2016