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Stephen Richards Care Quality Commission discusses The new inspection process for end of life care

Stephen Richards GP Regional Advisor Care Quality Commission discusses The new inspection process  for end of life care: 

  • how will we assess and inspect end of life care in hospitals, adult social care, hospices, community health services and general practice?
  • inspecting against the five priority areas for end of life care
  • providing the public with a clear picture of the quality of care, exposing poor and mediocre care and highlighting services providing good and excellent care
  • the inspection regime and lessons from the initial inspections

In his presentation Stephen States: 

“people usually know if they have been treated with compassion, they certainly know if they have not”

"We will use intelligent monitoring to decide when, where and what to inspect."

"We will no longer focus solely on whether providers are compliant or non-compliant with regulations."


"We are looking for Good care – underpinned by fundamental standards"


"Care home approach is focused on personalised care across the 5 questions – including personalised care at the end

of life"

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Stephen is a practising GP in South Oxfordshire. He is currently the CQC Regional GP Advisor for London, a post he took on in July 2014. He is a member of the CQC’s End of Life Care thematic advisory group.

His current portfolio includes work with KPMG on value based healthcare (a new model of care that puts the patient and their outcomes at the centre of a range of new forms of contract). Stephen contributes to the Nye Bevan programme for the NHS Leadership Academy and to roundtable discussions on a wide range of health issues with the Nuffield Trust and the Health Foundation.

Before joining the CQC Stephen was the first Chief Executive of Oxfordshire Clinical Commissioning Group form 2011 having held a number of senior roles in PCGs and PCTs ranging from being PEC Chair to PCT Medical Director.

Stephen has a long term interest in End of Life Care stimulated both by his GP father and work at Sobell House Oxford at the very start of his medical career. As a GP he has worked in Oxfordshire with Sue Ryder Care and many other great people from the voluntary sector as the End of Life Care Lead for Oxfordshire. More than 10 years ago he led the commissioning of a multidisciplinary out of hours service in South Oxfordshire.

Events of interest: 

Delivering Individual Care Plans for Care of the Dying Person
Wednesday 21 January 2015, London

Legal Issues in End of Life Care Masterclass
Wednesday 14 January 2015, London

Tuesday 10 March 2015, London

Tuesday 19 May 2015, London 

Download: Stephen Richards Presentation

10 December 2014


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