Skip navigation

The Creator of Whose Shoes Gill Phillips speaks today at the Dementia conference

Gill PhillipsGill Phillips

Whose Shoes?® is a values-based tool / approach that looks at issues from different perspectives and triggers conversations about how services can be more person-centred and help people have a better quality of life.

We have been using the tool to help people think specifically about what it means to live with dementia, to understand that that everyone’s experiences are different and that we all need to work together for positive change.

“People learn, engage, remember and, most importantly, change their thinking and practice when they experience things for themselves.”

“People often have ‘light-bulb moments’ when they realise how it feels to receive health and care services and the impact of their own behaviour on others. “

The approach is described through the analogy of a recipe:

Key ingredients – people – all perspectives and genuine discussions about real topics. Fun and ‘light-bulb moments’. Firing people up to want to make a difference.

Examples of use in different settings, from small community venues to major international conferences.

Importance of working with people living with dementia, not just on their behalf ;

Importance of an ‘asset-based’ approach, not making assumptions about what people are capable of or their aspirations.

Working with passionate local people; engaging whole communities (including local retailers, police, W.I. etc)

Young people are important for spreading the key messages of inclusion and compassion and to reduce stigma. Gill said “It is important that people have a chance to consider the real issues, tell their own stories and take ownership.”

Social media and informal networks are being used powerfully to support people living with dementia to have a voice nationally and globally, including through our #NHSChangeDay campaign.

Concrete outcomes – people making pledges and following up with specific actions, including ‘lighting fires’ and spreading the word.

The approach is seen as authentic by people living with dementia globally.

Gill concluded by saying “A board game approach is fun and non-threatening. Each session is different, with people discussing the topics that are important to them rather than having a strict pre-set agenda. A lot of ‘co-production’ can be quite tokenistic.  Our scenarios are the voices of real people and are challenging and provocative. The best sessions are when we get a really diverse group of people. They come together as equals, contributing as individuals, not just as organisational representatives.”

Scroll down for full presentation

Related Events of Interest:

Deprivation of Liberty Safeguards: Ensuring Compliance in Practice
Monday 13 October 2014London

Improving Mental Health Crisis Care
Friday 17 October 2014 London

Positive and Proactive Care: Reducing the need for restrictive interventions
Thursday 23 October 2014 London

Psychosis & Schizophrenia in Adults
Monday 10 November 2014 London

Smoking Cessation in Mental Health
Monday 10 November 2014 London

Nursing Staffing Levels and Skill Mix In Mental Health
Monday 17 November 2014 London

Masterclass: The Mental Capacity Act and Advance Decisions
Tuesday 2 December 2014 London

Delirium: Implementing the New NICE Quality Standard
Tuesday 9 December 2014 London

Improving Physical Health for People with Mental Health Conditions
Tuesday 9 December 2014 London

Improving the Quality of Perinatal Mental Health Services
Thursday 11 December 2014 London

Masterclass: The Legal use of Control and Restraint
Wednesday 14 January 2015 London

Positive and Proactive Care: Reducing the need for restrictive interventions
Tuesday 3 February 2015 Birmingham

Psychological Therapies in the NHS 2015
Wednesday 11 February 2015 — Thursday 12 February London


Download: Gill Phillips Presentation

6 October 2014

 PreviousNext 

    Partner Organisations

    The Tavistock and Portman NHS Foundation TrustInPracticeClinical Audit Support CentrePlayoutJust For Nurses
    GGI (Good Governance Institute) accredited conferences CPD Member ASGBI (Association of Surgeons of Great Britain and Ireland) professional partner BADS (British Association of Day Surgery) accredited conferences