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Using Twitter in the NHS

‘Developing your skills in Social Media: Twitter’ held at the Hallam Conference Centre in London provides practical guidance for those new to Twitter and tips to those more familiar with it on how to get the most from it.

A number of resources have been provided by those contributing to the programme:

Annie Cooper Clinical Informatics Advisor NHS England opened today's conference with a Prezi presentation on Social Media and Digital Professionalism; available here.

Dr Mark Newbold is the CEO of Heart of England NHS FT, running three acute hospitals and community services. Previously a consultant histopathologist, he is interested in the future of hospitals and in leadership, particularly clinical leadership. He chairs the NHS Confederation Hospitals Forum and I am Honorary Professor of Health Leadership at Aston University.

Dr Newbold says; NHS leaders should be more visible and open in their decision-making and he is fascinated by the role of social media in facilitating this. You can follow Dr Newbold on Twitter @drmarknewbold or read his blog at

In the panel discussion he ran through the reasons he finds Twitter helpful in his role. He said; “in a nutshell it is about learning, engaging, opining, listening, debating, connecting and being accessible.” For more information, on his website you will find articles entitled #NHSEngage – why I use social media and Ten reasons why NHS CEO’s should use Twitter.

Dr Newbold’s full presentation ‘A Beginners Guide to Twitter: progressing to the next level’ is available to download at the end of this page.

Dr Ben Riley @DrBenRiley speaking on appropriate use of Twitter by healthcare professionals is the author of The RCGP Social Media Highway Code; available here.

Dr Ben Riley's full presentation is available to do download here.

Conference chair Dr Chris Roseveare @CRoseveare Immediate Past President The Society for Acute Medicine Consultant in Acute Medicine Southampton University Hospitals NHS Foundation Trust & Chair, 7 Day Working Group has provided The Society for Acute Medicine’s ‘Start-up guide to Twitter’ available here.  

Dr Roseveare's full presentation 'Getting Started with Twitter' is available to download here.

Healthcare Conferences UK @HCUK_Clare now has over 5000 followers receiving news and updates from their conference, and has produced ‘A Quick Guide to Twitter in the NHS and Social Care’ available here.  

Next event date:

Developing your skills in Social Media: Twitter
Monday 29 September 
Hallam Conference Centre, London

Download: Dr Mark Newbold full presentation

3 April 2014


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