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Vivienne Heckford National Director of Clinical Services discusses improving patient safety in independent healthcare

Vivienne Heckford National Director of Clinical Services Ramsay Health Care spoke at today’s Improving Patient Safety in Independent Healthcare conference on

  • improving the transparency and reliability of data on patient safety
  • improving accountability for patient safety in the independent sector
  • closing the gaps in the regulatory system
  • involving patients to improve patient safety
  • what needs to change and why?
  • developing a patient safety culture
  • our approach: demonstrating and improving patients safety

Vivienne Heckford‘s full presentation is available for download at the end of this page.

How do we manage it in the IS?

  • Similar conflicts as the NHS but can be more pronounced or wider
  • Staff capacity is similar to that in the NHS but fewer staff mean they are not exposed to the same levels of experience and they are more likely to be multi-skilled
  • Do we all have a member of the Executive Board with a defined responsibility for patient safety?
  • Is it in the strategy and on the Board agenda?
  • Who is accountable?

Challenges

  • Data posting, and interpretation
  • Benchmarking across the industry
  • Commissioner requirements
  • Lack of understanding and knowledge about best practice in patient safety
  • Focus on problems rather than spreading best practice
  • Reactive rather than proactive
  • Unit size
  • Understanding of the regulator
  • Understanding of the patients

Future conferences of interest:

Eliminating Heel Pressure Ulcers
Thursday 24 September 2015 , ICO Conference Centre, London

Reducing & Monitoring Avoidable Hospital Deaths attributable to problems in care
Thursday 8 October 2015 , Hallam Conference Centre, London

Interactive Masterclass: Are you as LEAN as you could be?
Monday 19 October 2015 , Manchester Conference Centre, Manchester

Leading your Organisation to Zero-Harm
Thursday 22 October 2015, Manchester Conference Centre, Manchester

Clinical Audit Masterclass
Tuesday 10 November 2015, Hallam Conference Centre, London

Reducing Medication Errors: Improving Patient Safety: Towards Zero Tolerance
Friday 27 November 2015, ICO Conference Centre, London

Eliminating Avoidable Pressure Ulcers
Wednesday 2 December 2015, Manchester Conference Centre, Manchester

Leading your Organisation to Zero-Harm
Thursday 10 December 2015 , Hallam Conference Centre, London


Download: Vivienne Heckford's full presentation

1 July 2015

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