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Clinical Negligence: Update for Clinicians & Managers



On-Demand virtual training

Find out more about On-Demand training


This on-demand conference will update clinicians and managers on Clinical Negligence with a particular focus on current issues and the Covid-19 pandemic and the impact on Clinical Negligence claims. Featuring leading legal experts,  and experienced clinicians the event will provide an update on current claims the conference will discuss why patients litigate, and responding to claims including claims regarding Covid-19. There will be an extended masterclass on trends in clinical negligence claims and responding to claims followed by an extended focus on Maternity Claims, and also claims related to Medication Error. 

The on-demand conference will close with a case study on the advantages of Bringing together Complaints, Claims and Patients Safety Investigation, and practical experiences of Coronavirus complaints at claims at an NHS Trust – including understanding the standard of care on which services should be judged, and a final session on supporting clinicians when a claim is made against them.

“Claims for clinical negligence are a valuable source of learning and an opportunity for improvement which should not be lost.”

NHS Resolution May 2021

“Clinical negligence claims are an ever-increasing burden in the NHS, with the annual cost of harm amounting to £8.3 billion in 2019/20”

GIRFT May 2021

“The patients who are harmed and their families are, of course, those most directly affected by clinical negligence—defined as a breach of the legal duty of care that causes harm. But the strains are felt throughout the system. Every pound spent on clinical negligence is a pound that cannot be spent on care.”

The BMJ 2020 

“With some trusts paying over £40m in yearly contributions and the annual cost representing around 2% of the NHS budget, it is clear that board-level attention on claims is essential and should be part of the effective governance of any organisation. With the additional financial pressures on the NHS from COVID-19, getting our approach to claims right, and learning from them, has never been more important.”

Professor Tim Briggs, Chair of GIRFT and National Director of Clinical Improvement for the NHS, May 2021

This on-demand conference will enable you to:

  • Learn from outstanding practice in responding to claims 
  • Reflect on national developments and learning with regard to Covid-19 claims 
  • Understand the patient perspective and why patients decide to litigate 
  • Improve the way claims are responded to 
  • Develop your skills in learning from claims to reduce avoidable harm
  • Understand how you can bring together Complaints, Claims and Patients Safety Investigation
  • Identify key strategies for supporting staff who are the subject of a claim 
  • Understand the standards to which services will be judged during the Pandemic 
  • Ensure you are up to date with the latest data with regard to learning from obstetric and maternity claims 
  • Self assess and reflect on your own practice

Chair & Speakers Include:

Simon Hammond

Director of Claims Management
NHS Resolution

Paul Ramley

Chairman, Society of Clinical Injury Lawyers;& Lead Partner, Business Development, Clinical Negligence, Royds Withy King

Mr John Machin

Clinical Fellow in Trauma & Orthopaedics, Nuffield Orthopaedic Centre, Oxford and Clinical Lead for Litigation - Getting It Right First Time Programme, NHS England & Improvement

Jo Mason-Higgins

Head of Claims, Complaints and Patient Safety Investigations Lead for Duty of Candour
Gloucestershire Hospitals NHS Foundation Trust

Fee Options

NHS, Schools & Public Sector



Voluntary sector & charities



Commercial organisations



(Prices in brackets include VAT)


Additional delegate discount:

A discount of 15% will be applied to fees for any extra delegates.

Online discount:

A discount of 10% will be applied if you pay using the website.

Also of Interest

Supporting Organisations

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