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Transforming Outpatient Services

Monday 29 April 2019
The Novotel Conference Centre, York

Transforming Outpatient Services

This event has now past, but there may well be news on the event including presentations and quotes from the day at our News pages here, a full list of our forthcoming events is available here.

Follow this conference on Twitter #Outpatients

The NHS Long Term Plan, released in January 2019 states that “In short, the traditional model of outpatients is outdated and unsustainable. We will therefore redesign services so that over the next five years patients will be able to avoid up to a third of face-to-face outpatient visits, removing the need for up to 30 million outpatient visits a year. This will save patients time and inconvenience, will free up significant medical and nursing time, will allow current outpatient teams to work differently, and will avoid spending an extra £1.1 billion a year on additional outpatient visits were current trends simply to continue. These resources will instead be used to invest in faster, modern diagnostics and other needed capacity.”..............“Over the next five years, every patient will have the right to online ‘digital’ GP consultations, and redesigned hospital support will be able to avoid up to a third of outpatient appointments - saving patients 30 million trips to hospital, and saving the NHS over £1 billion a year in new expenditure averted. GP practices - typically covering 30-50,000 people”........................“Technology means an outpatient appointment is often no longer the fastest or most accurate way of providing specialist advice on diagnosis or ongoing patient care. The Royal College of Physicians has rightly argued that outpatients needs a radical overhaul”

“The traditional model of outpatient care is no longer fit for purpose, ie specialty opinion, diagnosis and disease monitoring. It places unnecessary financial and time costs on patients, clinicians, the NHS and the public purse. Growing demand and expectations cannot be, and are not being, met by the status quo. It is no longer acceptable to solely consider the cost of clinical interventions in relation to individual health outcomes.” The Royal College of Physicians 9th November 2018

“Outpatient appointments across the UK account for almost 85% of all hospitalbased activity (excluding A&E). Demand for outpatient appointments continues to rise at a rate faster than the growth of the UK population.1 Outpatient appointments in England alone have almost doubled in the past decade, now reaching over 118 million per year. .”  The Royal College of Physicians 9th November 2018

“A new approach to outpatient care is needed if it is to meet growing demand and reduce disruption to patients’ lives” The Royal College of Physicians 9th November 2018

This national summit aims to bring together leaders of outpatient services to focus on improvement and the delivery of outstanding outpatient care and experience. The conference opens with National Developments followed by case studies focusing on improving quality, efficiency and meeting the Care Quality Commission Quality Ratings in outpatients. The conference continues with an extended in depth masterclass which will contact interactive group work focusing on Improving, capacity, access, patient flow and waiting times in outpatient services. Further sessions will focus on improving patient experience, improving outcomes in outpatient services, developing and implementing core standards and the developing role of virtual outpatient clinics in reducing pressure on outpatient services.

This conference will enable you to:

  • Network with colleagues who are working to improve outpatient services and patient care
  • Learn from established practice delivering effective outpatient services
  • Reflect on national developments including the findings from the recent Royal College of Physicians report into the Future of Outpatients
  • Develop your skills in improving capacity, access, patient flow and waiting times in outpatient services
  • Understand how you can improve quality in outpatients in line with the CQC Quality Ratings
  • Identify key strategies for developing virtual outpatient clinics including understand risk issues and which patients are suitable for Virtual Consultations
  • Understand how to measure, monitor and improve patient experience in outpatients
  • Self assess and reflect on your own practice
  • Gain CPD accreditation points contributing to professional development and revalidation evidence


100% of delegates at our previous conference on this subject would recommend it to a colleague


This conference is also taking place on 5th July 2019 at the De Vere Conference Centre in London

 

 

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