Facilitated by Dr Kate Silvester, this is the fourth in a series of five half day virtual workshops, designed to introduce delegates to the skills for improving flow through Outpatient clinics and services. Delegates will leave with a combination of theory, practical exercises and examples so that they can ‘give it a go’ in their own service. All Outpatient service managers and staff should attend.
This fourth masterclass concentrates on Follow-up. How do we work out the demand for Follow-up? Follow-up patients are known to have serious pathology – that’s why they are being followed up! However, there are no targets for Follow-up and they are not seen as a priority. How do we get a handle on our demand for Follow-up?
Discount for attending all five half day Outpatient masterclasses: £195+ VAT per masterclass or, £750+VAT for all five.
