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This one day masterclass will focus on how to use Behavioural Insights and Nudge Theory to look at patient safety and safety culture.
"Nudge Theory is based upon the idea that by shaping the environment, also known as the choice architecture, one can influence the likelihood that one option is chosen over another by individuals. A key factor of Nudge Theory is the ability for an individual to maintain freedom of choice and to feel in control of the decisions they make. "
Nudge-type interventions have the potential for changing behaviours. We will look at examples of Nudge Theory use in healthcare and external organisations and how we can use these to improve patient safety and also to reduce inefficiency and waste.
We will look at the type of interventions suitable for nudges and how to develop them.
Key learning objectives:
- Behavioural Insights
- Nudge Theory
- Use of nudge theory to improve patient safety
- Developing nudges
- Opportunities for Nudge-type interventions
Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner; leads on medical education both locally and nationally; Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh; formerly lead for e-learning for healthcare for the Royal College of Surgeons of England; experienced trainer and coach who uses new insights to develop patient safety, staff engagement and psychological safety; has Postgraduate Certificates in Leadership and Coaching. Linkedin: www.linkedin.com/in/perbindergrewal.
Feedback from previous masterclasses facilitated by Perbinder includes: “Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"