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Deep dive into QI methods and Tools with examples.
This one day masterclass will focus on Quality Improvement Methods with a specific focus on PDSA Cycles, Statistical Process Control, Driver diagrams and Appreciative Inquiry.
These 4 QI Tools are the ones most commonly used in healthcare and we will look into how to use these methods using examples and small group sessions.
All Clinical Staff and Team Leads should attend.
Using PDSA cycles enables you to test out changes on a small scale, building on the learning from these test cycles in a structured way before wholesale implementation. This gives stakeholders the opportunity to see if the proposed change will succeed and is a powerful tool for learning from ideas that do and don’t work. This way, the process of change is safer and less disruptive for patients and staff. When to use it when planning any improvement or change to work processes, it is essential to know what you want to achieve, how you will measure improvement and to be explicit about the idea to be tested. You may not get the results you expect so it is safer and more effective to test out improvements on a small scale before implementing them across the board.
Key Learning Objectives:
- Statistical Process Control
- Driver Diagrams
- Appreciative Inquiry
- Human Factors
Quality is never an accident. It is always the result of intelligent effort.
Quality is not an act, it is a habit.
Quality means doing it right when no one is looking.
Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.
The course is facilitated by Perbinder Grewal, a General & Vascular Surgeon, Human Factors & Patient Safety Trainer, and Emotional Intelligence Practitioner; leads on medical education both locally and nationally; Member of the Faculty of Surgical Trainers at the Royal College of Surgeons of Edinburgh; formerly lead for e-learning for healthcare for the Royal College of Surgeons of England; experienced trainer and coach who uses new insights to develop patient safety, staff engagement and psychological safety; has Postgraduate Certificates in Leadership and Coaching. Linkedin: www.linkedin.com/in/perbindergrewal
Feedback from previous masterclasses facilitated by Perbinder includes: “Perbinder is very insightful in the way he talks about all the specified topics like Motivation, Psychological Safety, Workplace cultures, Resilience, Mental Toughness and how that can all be connected to each other in relation to changing staff behaviours and attitudes"