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The COVID-19 pandemic has forced health care delivery to transition to remote care. Moving forward all services will need to work in a different way that effectively supports patients, particularly those in high risk categories to receive effective and safe care whilst staying out of healthcare settings.
Chaired by Mr Bibhas Roy Consultant Orthopaedic Surgeon and Virtual Orthopaedic Clinic Lead at Manchester University NHS Foundation Trust, this conference focuses on the practicalities of setting up and running virtual clinics. Before COVID-19 Virtual clinics were increasingly being used in healthcare to reduce outpatient appointments, reduce DNA rates, save money and ensure the patients that do need to be seen face to face by a consultant have enough dedicated time. COVID-19 has forced a step change in virtual clinics development, a large number of appointments can be replaced by virtual clinics, for decision making, consultation and outcome analysis.
Expert sessions, case studies and an extended masterclass will focus on understanding service virtualisation, developing virtual clinics, developing policy and procedure to support clinic working and understanding information governance implications. Case studies will share experience from a variety of virtual clinics in specialties such as Orthopaedics, Cardiology, Gastroenterology, Colorectal, Sexual Health, General Practice and Outpatients. The conference will also reflect on the experiences of NHS Trusts that are developing trust wide Virtual Clinics Programmes including moving to a Virtual Hospital.
This conference will enable you to:
• Network with colleagues who are working to develop Virtual Clinics
• Learn from established practice in setting up Virtual Clinics
• Understand the practicalities of setting up and running Virtual Clinics
• Learn from NHS Trusts that are developing trust wide virtual clinics programmes, and moving to a virtual hospital approach
• Reflect on national standards for Virtual Clinics
• Develop your skills in the use of virtualization technology: from Skype to specialist systems
• Understand risk issues and which patients are suitable for Virtual Consultations
• Ensure delivery of effective governance and security
• Understand how the patient journey, and thinking around the patient journey needs to change
• Identify key strategies for commissioning and negotiating tariffs
• Update your knowledge on legal issues and developments
• Self assess, reflect and expand your skills in improving patients experience through virtual consultations