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Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers in Health and Social Care

Friday 2 December 2016
Hallam Conference Centre, London

Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers in Health and Social Care
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Follow this conference on Twitter #NHSComplaints

Chaired by Lee Bennett Head of Patient Experience (Complaints, Quality Assurance and Staff) NHS England this conference will provide a practical guide to handling, investigating, responding and learning from complaints in health and social care.

Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care. 

 

 

 

Also of interest: 

Complaints in Primary Care: General Practice Complaints Handling for GPs, Nurses and Practice Managers
Thursday 20 October 2016
Hallam Conference Centre, London

Hospital Mortality Annual Summit: Mortality Monitoring & Reducing Avoidable Deaths attributable to problems in care
Thursday 20 October 2016 
Hallam Conference Centre, London

Good Governance Institute
GGI (Good Governance Institute) accredited conferences CPD Member ASGBI (Association of Surgeons of Great Britain and Ireland) professional partner BADS (British Association of Day Surgery) accredited conferences