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Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers in Health and Social Care

Friday 2 December 2016
Hallam Conference Centre, London

Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers in Health and Social Care

This event has now past, but there may well be news on the event including presentations and quotes from the day at our News pages here, a full list of our forthcoming events is available here.

Follow this conference on Twitter #NHSComplaints

Chaired by Lee Bennett Head of Patient Experience (Complaints, Quality Assurance and Staff) NHS England this conference will provide a practical guide to handling, investigating, responding and learning from complaints in health and social care.

Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care. 

 

We are also running this event in London on Tuesday 25th April 2017, email Jayne@hc-uk.org.uk to secure your place

Good Governance Institute
GGI (Good Governance Institute) accredited conferences CPD Member ASGBI (Association of Surgeons of Great Britain and Ireland) professional partner BADS (British Association of Day Surgery) accredited conferences