Root Cause Analysis Review & Quality Assurance Masterclass
Friday 28 April 2017
De Vere West One Conference Centre, London
This masterclass, which is designed for commissioners and providers who are responsible for the quality assurance of incident investigation reports, aims to improve the quality and consistency of RCA investigations by providing guidance on common challenges to those who are responsible for monitoring and feedback.
This interactive and practical course will commence with an overview of Root Cause Analysis. The common mistakes that investigators make will be explored in detail.
Delegates will use the lessons learnt throughout the course to constructively critique the reports. There will also be a session on amending local policies and procedures to prevent these mistakes from happening in the first place.